Personable and positive individual with passion for animals and customer service. Possesses comprehensive understanding of pet care and medical terminology, along with proficiency in managing appointment scheduling and client communications. Dedicated to ensuring seamless experience for clients and their pets, enhancing overall clinic efficiency. Personable and compassionate individual with strong communication and organizational skills. Possesses foundational understanding of animal care, including handling techniques and basic medical procedures. Committed to providing excellent care and support to animals, ensuring their health and well-being.
Work History
Cashier
Food Lion Grocery
10.2023 - Current
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Cashier
A-Mart
06.2016 - 09.2018
Greeted customers entering store
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Veterinary Technician
Lenox Cat Hospital
03.2014 - 06.2016
Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
Restrained animals to protect veterinarians from potential harm.
Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
Administered medications to animals in treatment and documented changes in condition.
Enhanced client satisfaction by providing compassionate care for pets during their appointments.
Restocked surgical and office supplies to keep all necessary materials easily accessible.
Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
Recorded symptoms and documented medical observations to inform treatment decisions.
Conducted pre-surgical assessments, ensuring animals were properly prepared for procedures.
Veterinary Technician
South Street Animal Hospital
01.2012 - 06.2016
Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions, and supplement recommendations for pet owners.
Supported 5 veterinarians in private animal clinic.
Provided compassionate nursing care for hospitalized animals, closely monitoring their condition and administering medication as prescribed.
Promoted animal health through vaccination programs, routine examinations, and preventive treatments.
Offered support to grieving clients during end-of-life discussions and euthanasia procedures, demonstrating empathy and understanding.
Reduced patient stress during visits by utilizing low-stress handling techniques and creating a comfortable atmosphere.
Improved clinic efficiency by maintaining organized medical records and updating patient information promptly.
Maintained a clean and sanitary environment by adhering to strict infection control protocols.
Restrained animals to protect veterinarians from potential harm.
Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Restocked surgical and office supplies to keep all necessary materials easily accessible.
Administered medications to animals in treatment and documented changes in condition.
Administer medications, vaccines and treatments as instructed by veterinarian.
Prepared, sterilized and maintained medical instruments and equipment.
Collected and prepared specimens for laboratory testing.
Performed fecal examinations, urinalysis and bloodwork.
Education
Certificate of Veterinary Technition - Animal Health
Berkshire Community College
Pittsfield
06-2014
High School Diploma -
Taconic High School
Pittsfield
06-2004
Skills
Product knowledge
Multitasking and organization
Credit and cash transactions
Dependability and reliability
Honest and dependable
Medication administration
Surgery and procedure preparation
Billing and invoicing
Surgical support
Animal restraint
Specimen collection
Medical record-keeping
Equipment sterilization
Patient monitoring
Responsible and reliable
Veterinary standards and procedures
Post-surgical monitoring
Euthanasia assistance
Animal first aid
Intravenous feedings
Certification
Veterinarian Technition
Timeline
Cashier
Food Lion Grocery
10.2023 - Current
Cashier
A-Mart
06.2016 - 09.2018
Veterinary Technician
Lenox Cat Hospital
03.2014 - 06.2016
Veterinary Technician
South Street Animal Hospital
01.2012 - 06.2016
Certificate of Veterinary Technition - Animal Health
