Michelle Schafer
La Habra,CA
Summary
Senior Asset Manager with 9 years of experience and 20+ years of experience in the Real Estate Industry. Proven track record of handling administrative, financial, and operations of assigned portfolios. Expertise in financial analysis, market studies, and industry-standard reporting. Managed agents, properties, and all stage rehabs nationwide. Experienced in conducting research and developing proactive investment strategies. Well-versed in market conditions and client preferences.
Overview
19
19
years of professional experience
Work History
Special Education Instructional Aide
Lowell Joint School District
La Habra, CA
08.2023 - 05.2024
- Provided one-on-one support to student who is blind with special needs.
- Helped child with teaching him Braille
- Monitored student progress, behavior, and attendance.
- Facilitated communication between teachers and parents of students with special needs.
- Collaborated with school staff members to ensure appropriate accommodations for students with disabilities.
- Helped implement Individualized Education Plans.
- Supervised students during lunch and recess periods.
- Supported classroom management strategies to create a positive learning environment for all students.
- Assisted in developing individual goals for each student based on their IEPs and assessments.
- Observed student activities to identify areas needing improvement or reinforcement.
- Encouraged social interactions among peers through organized activities.
- Assisted in adapting curriculum materials according to individual need.
- Implemented behavior management techniques as instructed by the teacher.
- Maintained records of student performance, attendance, and behavior.
- Provided feedback to teachers regarding student progress and any issues that may arise.
- Organized educational games and activities to facilitate learning in a fun way.
- Incorporated technology into instruction when appropriate.
- Attended training sessions related to special education best practices.
- Helped students to develop good behavioral habits through positive reinforcement and encouragement in studies as well as discipline and careful use of physical intervention when required.
- Monitored students' progress in skill and personal behavioral development and reported on findings to teachers and parents.
- Participated in supervision of students during lunch, physical education and after-school extracurricular activities to maintain peaceful and productive environment.
- Supported students with personalized accommodations, extra assistance and educational assessments.
- Collaborated with teacher to develop personalized and successful learning strategies.
Real Estate Market Expert
Sundae, Inc.
Orange County, CA
02.2022 - 10.2022
- Attended appointments with potential clients at their homes
- Developed and presented purchase offers to sellers for consideration
- Evaluated properties, and determined the ARV and Rehab cost for each property
- Managed negotiations between clients and sellers from beginning to the close of escrow
- Prepared representation contracts, and purchase agreements
- Prepared and delivered sales presentations
- Completed day-to-day duties accurately and efficiently.
- Recognized by management for providing exceptional customer service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked with cross-functional teams to achieve goals.
Lead Agent
Reali Inc.
La Habra, CA
03.2020 - 01.2022
- Wrote contracts between buyers and sellers, adhering to all regulations
- Maintained database of prospective customers
- Generated lists of properties that were compatible with buyers' needs and financial resources
- Advised prospective clients on current market activities
- Communicated with owners regarding home and loan status
- Complete transactions between buyers and sellers over
- Counseled customers on market current status for residential and land markets
- Counseled new buyers to enhance sales opportunities
- Created and maintained large client base by meeting needs and delivering exceptional customer service
- Educated clients on current real estate market and answered any questions
- Followed up with prospects throughout sales processes
- Guided home buyers and sellers through sales and purchase of properties
- Negotiated, facilitated and managed real estate transactions
- Showed residential properties and explained features, value and benefits of available homes
Senior Lead Agent
Redfin Corporation
Temecula, CA
07.2018 - 03.2020
- Responsible for meeting clients, giving listing presentations, and selling their home while guiding them through the whole process from start to finish
- Responsible for showing buyers homes, writing offers, and handling the transaction from the beginning until the end
- Communicated with clients to determine property needs and budget constraints
- Collaborated with escrow companies, lenders and home inspectors to fulfill terms and conditions of purchase agreements
- Drafted contracts, purchase agreements, closing statements and leases
- Developed and presented purchase offers to sellers for consideration
- Facilitated deals between sellers, buyers and brokers for maximum profits
- Increased personal revenue by completing multiple home and property sales
- Helped homeowners and homebuyers sell or purchase residential properties
- Advised clients on market conditions, pricing and legal requirements for property transactions
- Promoted active listings through social media marketing, open houses and newsletters
- Provided client guidance regarding market conditions, mortgage options and legal requirements
- Explained financial requirements and analytical data to potential buyers and sellers
- Researched properties values to determine competitive market pricing
- Counseled customers on market current status for residential and land markets
- Coordinated property tours and communicated with buyers to assist with inspections and appraisals
- Liaised between sellers and buyers for profitable and efficient sales
- Arranged and oversaw property closings, including document signings and funds disbursement
Realtor
Point 2 Point Realty Corporation | Chino, CA
Chino, CA
06.2016 - 06.2018
- Advised prospective clients on current market activities
- Scheduled home viewings with potential buyers
- Maintained database of prospective customers
- Planned and coordinated open house events
- Facilitated closing processes between lender, mortgage companies, buyers and sellers
- Managed real estate transactions from initiation to closing
- Prepared market analysis statistics and bid presentation for buyers and sellers
Senior REO Asset Manager
Wells Fargo Home Mortgage (Premier Asset Services)
San Bernardino, CA
06.2007 - 01.2016
- Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
- Reviewed and interpreted vendor contracts to effectively enforce all requirements
- Developed and implemented strategic plan for property management
- Remained aware of all construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes as well as negotiation on prices
- Supervised and coordinated work of Agents and Contractors to optimize productivity and enhance results
- Oversaw budgeting process for 335 assigned properties
- Reviewed and approved or denied invoices related to property costs based on budgetary and contractual specifications
- Maintained thorough, accurate and compliant records for internal and regulatory audits
- Oversaw daily operations, maintenance and administration of various properties
- Coordinated general maintenance and repairs to keep facilities operational and attractive
- Recommended clarifications and changes in program policies to director of property management
- Coordinated maintenance and repair requests with REO department and contacted contractors for bid proposals
- Inspected grounds, facilities and equipment to determine repair and maintenance needs
- Inspected properties regularly to identify deficiencies and schedule repairs
- Managed agents nationwide as well as individual portfolio's based on department and client guidelines and time frames
- Monitored aged portfolio's and determine alternative sales strategies
- Asset preservation
- Contract negotiation / sales
- Market analysis/ price reductions / listings
- Valuation review analysis, BPO's and Appraisals
- Worked closely with internal Repair team
- Approved and sign purchase contracts and addendum's
- Oversaw every step of the marketing, sales, and closing process
- Maintained accurate records of all REO transactions including contracts, deeds, title documents.
- Established relationships with contractors and vendors for repair and maintenance services on properties.
- Evaluated offers received from prospective buyers in order to determine highest and best use of asset.
- Managed and oversaw operations, maintenance and administration of properties.
Mortgage Loan Funder
Long Beach Mortgage
Anaheim, CA
06.2005 - 06.2007
- Developed funding strategies to meet organizational objectives.
- Resolved post-closing issues related to loan funding discrepancies.
- Managed a pipeline of over 200 loans at any given time during peak periods.
- Provided customer service support to borrowers, brokers, correspondents and investors throughout the entire mortgage process.
- Communicated effectively with other departments within the organization to resolve issues quickly and efficiently.
- Monitored daily changes in government regulations affecting loan processing procedures.
- Ensured that all regulatory requirements were met before releasing funds.
- Confirmed accuracy of closing documents prior to dispersing funds.
- Stayed abreast of lending regulations, industry trends and market rates.
- Collaborated with company teams to expedite loan approval processes.
- Prepared daily funding reports for management review.
Education
Fullerton College
Fullerton, CASkills
- Property Portfolio Management
- Market expertise
- Financial eligibility analysis
- Contract negotiation
- Client relationship management
- Loan coordination
- Networking and business development
- Sales strategies
- Problem resolution
- Communications
- Team building
- Inventory management
- Customer service
- MS Office
- Project Management
- Supervision
- Agent Tools
- MLS
- Fidelity/ Aspen system
- Sales Force
- Contract negotiation expertise
- Follow Up Boss
- CRMLS
- Dotloop
- Mondaycom
- Sales and marketing
- Educational Support
- Data Collection
- Account Management
- Time Management
- Records Organization and Management
- Workflow Management
- Portfolio Management
- Inventory management skills
- Multi-family property management
- Property Listing Management
- Portfolio Growth
- Negotiation abilities
- Project management expertise
- Investment strategies
- Property Management
- Performance Management
- Contract Management
- Performance Evaluations
- Negotiation
- Staff Training and Development
- Staff Management
Additional Information
CA. Real Estate License
DRE # 01470693
Timeline
Special Education Instructional Aide
Lowell Joint School District
08.2023 - 05.2024
Real Estate Market Expert
Sundae, Inc.
02.2022 - 10.2022
Lead Agent
Reali Inc.
03.2020 - 01.2022
Senior Lead Agent
Redfin Corporation
07.2018 - 03.2020
Realtor
Point 2 Point Realty Corporation | Chino, CA
06.2016 - 06.2018
Senior REO Asset Manager
Wells Fargo Home Mortgage (Premier Asset Services)
06.2007 - 01.2016
Mortgage Loan Funder
Long Beach Mortgage
06.2005 - 06.2007
Fullerton College
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