Michelle Schleifstein

• Liaised with other directors and departmental heads to align operational and sales priorities with total company direction.
• Generated reporting and analysis to support sales forecasting and planning to reach monthly, quarterly and yearly revenue goals.
• Implemented new Sales Methodology (WbD Certified)
• Identified, developed and launched innovative tools or systems to achieve sales strategies.
• Monitored sales team performance, analyzed sales data and reported information to area managers.
• Trained several new sales representatives on sales strategies and processes to reduce process gaps.
• Implemented systems and procedures to increase sales.

• Administrator of Salesforce, Salesloft, ZoomInfo, Trello, & Postal. • Built custom dashboards, fields, & reports for easy pipeline and performance review.

• Drove core Sales Operations Processes, Territory Planning, Funnel Management, Sales Performance Management, Sales Incentive Program Management, CRM Data Integrity, and data issue resolution.

• Created training materials & lead onboarding for new Sales hires.
• Enabled Sales team by troubleshooting issues with data ecosystem.

• Refined Sales Ops processes to optimize usage of tech stack.
• Engaged in cross department communication and collaboration with Operations, Engagement, Marketing, and Creative.

• Facilitated communication between in house and outsourced departments.

• Created Sales Performance Scorecards for Senior Leadership.

• Worked closely with sales management to inspect sales process quality and prioritize opportunities for improvement.
• Produced Inventory Reports for forecasting.
• Worked daily in Marketron, VCreative, Counterpoint, Hubspot, DOMO, Operative and ClickUp programs.

• Interpreted data and made recommendations from findings.
• Validated incoming data to check information accuracy and integrity while independently locating and correcting concerns.
• Oversaw a team focused on locating structured settlements to produce new business.
• Maintained numerous excel reports for multiple projects.
• Trained co-workers and monitored their workload.
• Utilized WestLaw, WestLaw Clear, and Accurint for skip tracing.

• Worked with attorneys to check on filed petitions, court dates, pending orders, & approved court orders.
• Handled four high volume inboxes while in a call loop.
• Coordinated purchase price increase requests at court.

• Prospected new clientele through networking, cold calling, canvassing and referrals.
• Managed sales cycle from first contact to established customer sale and maintained solid customer base.
• Drove new business development through qualifying leads, building relationships and executing strategic sales.
• Strengthened customer relationships with proactive and collaborative approach to managing needs.

• Operated and maintained applicant tracking and candidate management systems.
• Coordinated incoming job requisitions and applications.
• Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
• Updated credentials for employed pharmaceutical reps.