Management and Industry Experience Over 25 years’ experience in the customer service, telecommunications and health care industries, with extensive experience in project management, compliance, and reporting. Strong analytical skills with high attention to details and accuracy. Advanced Microsoft Office skills. Experience defining, documenting, and implementing policies, procedures and processes. Retail side of business, which has provided a good sense of customer service, vendor relations, problem-solving, self-starter and team-player atmospheres. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in the industry.