Michelle Schneller
Overland Park,KS
Summary
An enthusiastic and reliable professional that takes pride in providing excellent customer service and creating memorable experiences for those served. Skilled in anticipating customer needs, addressing complaints, and resolving issues in a timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Phlebotomist
Coltrain Medical Weight Loss
Leawood , KS
2024.03 - Current
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Maintained a clean, safe, and organized work environment.
- Verified patient information before specimen collection.
- Assisted clinical staff during patient visits.
- Processed samples accurately and efficiently.
Intern
Focus Hearing
Overland Park , KS
2020.06 - Current
- Answer patient phone calls to set up appointments
- Unbox and prepare hearing aids for fittings/programming
- Perform checks and troubleshoot hearing aid device connectivity for patients whose hearing aids need service
- Organize and maintain inventory of products.
- Tested software applications before release and identified issues requiring resolution.
Summer Nanny
Childcare
Mission , KS
2022.04 - 2024.04
- Engage with children on an individual basis to build positive relationships
- Transport children to and from school, medical appointments, and extra-curricular activities
- Assist with light housekeeping duties as well as run errands
- Play games, work on puzzles, and read books to young children.
Waitress
Tequila Harry's
Overland Park , KS
2020.04 - 2024.01
- Carry out complete opening, closing, and shift change duties to keep the restaurant working efficiently and teams ready to meet customer needs
- Maintain a clean and safe work environment with the collaboration of other staff to effectively turn over tables to maximize customer satisfaction
- Help customers with dietary restrictions, allergies, and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Education
Bachelor of Science: Nursing -
MidAmerica Nazarene University (MNU)
05.2026
High School Diploma -
Olathe East Sr High School
05.2022
Skills
- Certified Phlebotomy technician
- Cleanliness and Organization
- Active Listening
- Adaptability
- Teamwork
- Complex Problem-Solving
- Data Entry
- Patient Care
Skills
- Cleanliness and Organization
- Active Listening
- Adaptability
- Teamwork
- Complex Problem-Solving
Volunteer Experience
- August 2022, March 2024, Philanthropy Work Through MidAmerica Nazarene University, Various opportunities to connect with community. Help set-up the electrical needs for Old Settlers in Olathe. Engage with special needs children and run different stations for a Halloween event for Blue Valley Recreation.
- May 2022, July 2022, Olathe School District, Volunteered at Ridgeview Elementary School to serve breakfast and lunch to kids in the neighborhood. Helped prepare food and drinks and packaged them so the option to take the food to go was available to the families.
- August 2018, May 2022, KAY Club Member, Involved in monthly club meetings discussing different volunteering opportunities. Put together school supply drives and went out into the community on multiple occasions to help different elementary schools.
Certification
- Certified Phlebotomist
Accomplishments
- MNU Scholarship Recipient
- Scholar-Athlete List (2023,2024)
- President's List (2022,2023,2024)
Timeline
Phlebotomist
Coltrain Medical Weight Loss
2024.03 - Current
Summer Nanny
Childcare
2022.04 - 2024.04
Intern
Focus Hearing
2020.06 - Current
Waitress
Tequila Harry's
2020.04 - 2024.01
Bachelor of Science: Nursing -
MidAmerica Nazarene University (MNU)
High School Diploma -
Olathe East Sr High School
- Certified Phlebotomist
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