Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Schreier

Bloomfield Hills,MI.

Summary

Experienced Scrum Master / Agile Coach proficient in managing operations with exceptional team supervision, project coordination and analytical problem-solving skills. Optimizes resources used to achieve challenging targets. Diplomatic in resolving disputes and coordinating diverse teams. Leading and coaching the team while serving as servant first.

Overview

26
26
years of professional experience

Work History

Controller / Director of Operations / Agile Coach

Rycaco Inc. & Nuovo Holdings LLC
Southfield, MI
01.2013 - Current

Restaurant group consisting of fine-dining, fast casual, winery, brewery, hops farm, commissary and large private event location.

  • Upheld great standards of leadership for employees, focusing on scrum values of openness, honesty and respect and effective communication on teams from 5-100 members.
  • Developed and launched inventory and loss prevention program, reducing theft and increasing sales by 18%.
  • Worked collaboratively with owner, managers. executive staff, and external stakeholders to implement new procedures and corrective actions to improve quality while maintaining food costs below 28%.
  • Coach interactions over processes, help individual members of team clarify goals and shield them from distractions in order to achieve results.
  • Analyzed technology, and lead team in implementation of new point-of-sale and reservation systems that worked together to enhance customer experience and provide best in class hospitality.
  • Supported top-level decision-making and strategy planning, forging productive relationships with top stakeholders and serving as key advocate for various personnel issues.

Director of Operations / Agile Coach

Jay B Schreier PC
Southfield, MI
11.2007 - 01.2017

Family owned law firm supporting the rights of clients injured in auto-accidents.

  • Responsible for operation of family law firm including overseeing human resources, banking relationships, client billing facilitation, insurance due diligence and accounting supervision.
  • Facilitated implementation of automated billing practices and procedures using current technology to reduce attorney time by 20%.
  • Organized and managed year -end process for external accounting firm and developed processes to reduce time spent during year end to provide staff with greater work/life balance.
  • Interviewed, hired and trained all accounting staff and served as liaison between staff and key stakeholders reducing turnover by 40%.

Accounting Management Consulting and Coaching

Michelle Schreier LLC
Bloomfield Hills, MI
01.2000 - 07.2007

Personally owned accounting, management consulting and coaching business working across multiple business sectors.

  • Reviewed internal systems and organized training plans to address areas in need of improvement with initial goals of improving turnover by 20%.
  • Restructured procedures through coordination with key stakeholders to create and execute projects, leading teams of 50+ employees.
  • Completed budget and tax planning functions, maintained relationships with external firm to assist in timely preparation of tax information.
  • Coached business leaders on conflict resolution by focusing on scrum values of openness, honesty and respect.
  • Computer system implementation and instruction for clients including guidance regarding purchase of computer systems and software
  • Created, trained, and coordinated implementation of paperless work environments, reducing costs and increasing productivity.
  • Completed due diligence for health insurance, property insurance, profit sharing programs.
  • Industries worked in: Accounting, Banking, Construction, Insurance, Legal, Medical, Non-Profit, Hospitality.

Education

Accounting & Information Systems

University of North Texas
Denton, TX

Leading SAFe 5.1.1

American Technology Company (ATC)
07.2022

Disciplined Agile Scrum Master

Project Management Institute (PMI)
05.2022

Foundations of Project Management & Analytics

Google
10.2021

Skills

  • Facilitated daily scrum, sprint planning, sprint demo and retrospective meetings
  • Expert in estimation and planning, creating useful, reliable and practical plans for projects
  • Ability to see big picture, communicate with key stakeholders, and find solutions to tasks both big and small
  • Extensive computer skills and knowledge, easily adapting to new software environments
  • Coaching individuals and interactions, help team clarify goal, shield team from outside impediments
  • Serves team and holds team together with effective communication

Timeline

Controller / Director of Operations / Agile Coach

Rycaco Inc. & Nuovo Holdings LLC
01.2013 - Current

Director of Operations / Agile Coach

Jay B Schreier PC
11.2007 - 01.2017

Accounting Management Consulting and Coaching

Michelle Schreier LLC
01.2000 - 07.2007

Accounting & Information Systems

University of North Texas

Leading SAFe 5.1.1

American Technology Company (ATC)

Disciplined Agile Scrum Master

Project Management Institute (PMI)

Foundations of Project Management & Analytics

Google
Michelle Schreier