Michelle Schweitzer
Braman,OK
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Receptionist/Office Mgr
Western EyeCare Of Western Oklahoma
09.2012 - 08.2014
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
Administrative Assistant
Elk City Nursing Home
03.2008 - 06.2012
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record patient data.
- Worked with medicare, medicaid and private insurance companies to resolve billing issues.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Assisted development and implementation of new administrative procedures.
- Worked with medicare, medicaid and private insurance providers to resolve billing issues.
- Payroll and Schedualing
Sales Associate
Rainbow Vacuum Cleaner
03.2007 - 12.2009
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Conducted daily follow-up calls to answer client's questions and manage sales process.
Administrative Assistant
Bell Avenue Nursing Center
02.2002 - 04.2008
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct patient or employee.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Assisted development and implementation of new administrative procedures.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Developed strategies to streamline and improve office procedures.
- Created and maintained databases to track and record patient data.
- Payroll and Schedualing
Education
CNA - Nursing
Dodge City Community College
Dodge City, KSMicrosoft Word And Excel Workshop - Computer
Burns Flat Community College
Burns Flat, OKPTA/RTA Physical Therapy Assistant - Medical
Garden City Community College
Garden City, KS1993
High School Diploma -
Dodge City High School
Dodge City, KS1988
Skills
- Mail Handling
- Database Administration
- Office Equipment Operation
- Customer and Client Relations
- Document Control
- Staff Management
- Verbal and Written Communication
- Multi-Line Telephone Systems
- Telephone Skills
- Expense Reporting
Timeline
Receptionist/Office Mgr
Western EyeCare Of Western Oklahoma
09.2012 - 08.2014
Administrative Assistant
Elk City Nursing Home
03.2008 - 06.2012
Sales Associate
Rainbow Vacuum Cleaner
03.2007 - 12.2009
Administrative Assistant
Bell Avenue Nursing Center
02.2002 - 04.2008
CNA - Nursing
Dodge City Community College
Microsoft Word And Excel Workshop - Computer
Burns Flat Community College
PTA/RTA Physical Therapy Assistant - Medical
Garden City Community College
High School Diploma -
Dodge City High School
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