Michelle Schwind
Palm Bay,FL
Summary
Detail‑oriented and motivated medical coder/biller with solid training in ICD‑10‑CM, CPT, and HCPCS coding systems. Skilled in claim processing, documentation review, and understanding payer guidelines to support clean claim submission. Familiar with billing software including EZClaim, eMDs, and Trizetto, with a strong ability to learn new systems quickly. Known for accuracy, confidentiality, and a commitment to compliance with CMS and HIPAA standards. Ready to contribute to a healthcare team by applying strong analytical skills, reliability, and a passion for revenue cycle excellence.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Medical Coder Biller Intern
Beach Medical Imaging
Indian Harbour Beach, FL
05.2025 - 06.2025
- Assigned accurate ICD-10, CPT, and HCPCS codes by reviewing provider documentation and ensuring medical necessity.
- Submitted clean claims through EZClaim, reducing denials and improving reimbursement accuracy.
- Applied appropriate modifiers and validated coding compliance with CMS and payer-specific guidelines
- Performed eligibility checks, claim scrubbing, and denial tracking through TriZetto to optimize revenue cycle and performance.
- Utilized EZClaim, eMDs, WRS Health, and Tebra for charge entry, claim submission, ERA posting, and patient billing.
- Reconciled RPM time logs and collaborated with care coordinators to support accurate claim submission.
- Generated patient statements, processed payments, and maintained accurate account balances.
- Conducted claim audits to identify errors, prevent denials, and ensure compliance with payer policies.
- Communicated with providers to obtain missing documentation and clarify coding requirements.
Home Health Aide
FirstLight HomeCare
Melbourne, FL
11.2018 - 03.2024
- Monitored client health and reported changes to healthcare professionals.
- Assisted clients with daily living activities and personal care routines.
- Provided companionship and emotional support to enhance client well-being.
Registered Medical Assistant
Health First Medical Group
Melbourne, FL
02.2012 - 09.2017
- Collected and documented vital signs, medical histories, and chief complaints for high-volume primary care visits.
- Assisted providers with routine exams, chronic condition follow-ups, and preventive care procedures.
- Performed EKGs, injections, immunizations, wound care, and specimen collection according to clinical protocols.
- Prepared exam rooms, sterilized instruments, and maintained strict infection-control standards.
- Educated patients on medications, chronic disease management, preventive care, and follow-up instructions to enhance understanding and adherence.
- Supported patients with hypertension, diabetes, COPD, and other chronic conditions through ongoing care coordination.
- Provided compassionate, patient-centered care while managing fast-paced daily clinic workflows.
- Coordinated referrals, diagnostic testing, and specialist appointments to facilitate seamless continuity of care.
- Handled phone triage, prescription refill requests, and secure messaging with professionalism and efficiency.
- Maintained HIPAA compliance and protected patient confidentiality at all times.
- Ensured complete and accurate documentation to support quality measures and chronic care programs.
- Collaborated with providers, nurses, and care coordinators to streamline daily operations and improve patient flow.
Education
Associate of Applied Science - Medical Coder/Biller
Eastern Florida State College
Cocoa, FL07-2025
Associate of Applied Science - Medical Assistant
Eastern Florida State College
Melbourne, FL08-2012
Bachelor of Science - Legal Studies
University of Central Florida
Orlando, FL05-2009
Some College (No Degree) - Exercise Physiology
Florida State College
Tallahassee, FL06-2006
High School Diploma -
West Shore Jr/Sr High
Melbourne, FL05-2004
Skills
- ICD-10-CM coding
- CPT & HCPCS Level II coding
- Claim processing
- Denial management
- Clearinghouse tools
- EHR systems
- Revenue management
- Medical terminology
Certification
- Certified Professional Coder Apprentice - AAPC, Issued 2025
- Registered Medical Assistant - AMT, Issued 2012
Timeline
Medical Coder Biller Intern
Beach Medical Imaging
05.2025 - 06.2025
Home Health Aide
FirstLight HomeCare
11.2018 - 03.2024
Registered Medical Assistant
Health First Medical Group
02.2012 - 09.2017
Associate of Applied Science - Medical Coder/Biller
Eastern Florida State College
Associate of Applied Science - Medical Assistant
Eastern Florida State College
Bachelor of Science - Legal Studies
University of Central Florida
Some College (No Degree) - Exercise Physiology
Florida State College
High School Diploma -
West Shore Jr/Sr High