Michelle Setterstrom
Virginia,MN
Summary
Seeking full-time, permanent employment with competitive pay and benefits based on prior work experience.
I possess over 20 years of professional experience and assets from positions which require optimizing team and individual potentials. I am detail-oriented, and a critical thinker, but relaxed. I exercise independent judgment and decision-making abilities within my boundaries with high levels of confidentiality and confidence. I am compassionate, empathetic and polite. I am dependable, loyal and trust-worthy.
Overview
19
19
years of professional experience
Work History
Accounting Specialist
Minnesota Discovery Center
03.2021 - Current
- Cash management and ensuring security over cash funds
- Code, enter, process Accounts Payable and Accounts Receivable
- Prepare and coordinate bank deposits
- Reconcile and balance credit card statements and other department procurements
- Demonstrate initiative in researching and resolving cash balancing issues
Patient Access Coordinator
Fairview Mesaba Health Services- Clinics
10.2019 - 02.2021
- Provide excellent customer service to internal and external customers
- Verify all insurances as necessary to ensure accurate eligibility for coverage of treatment
- Collect patient co-pays and invoice as needed
- Maintain departmental goals and productivity parameters as set forth by Patient Access Supervisor
- Assist patients with filling out paperwork, questions, or concerns during their clinic visits
- Register patients and Schedule appointments in very high volumes
Paralegal/Assistant Title Examiner
Northeast Title Company, Inc.
02.2017 - 02.2018
- Examine and Summarize titles to determine legal condition of primarily residential property title
- Work independently and use experience to examine title to real property, ranging in complexity, to determine status and establish chain of title
- Collect data from informational searches, consolidate data, conduct an analysis, and summarize results into report
- Draft Requirements and Exceptions for Title Commitment based on results from analysis, abstract records, such as mortgages, liens, judgments, easements, plat and map books, to determine ownership, encumbrances and legal restrictions
- Verify legal description of property, resolve most issues such as missing, incomplete, inaccurate or contradictory information contained in the title documentation
- Prepare and review reports for accuracy, provide interpretation within established guidelines.
Information Specialist I and II
St. Louis County Public Health & Human Services and St. Louis Planning and Community Development Department
10.2010 - 02.2017
- Process information of Land Use, Conditional Use and Variance applications, case records, documents, forms, correspondences, registers and ledgers
- Receive and respond to a broad range of customer requests for information and services
- Perform set up of applications, enter and retrieve Departmental data, ensure accuracy and integrity of data
- Compute, total, accept, prepare, give receipts and disbursements, process adjustments, prepare reports and reallocate transactions
- Serve as support and liaison to department planners, Planning Commission, Board of Adjustment, County Commissioners and constituents
- Prepare agendas, legal notices and type minutes at hearings, summarize reports, draft decisions and transmit for recording, follow county protocol with the receipt of applications from land owners, developers, and industrial entities for process in all phases of new plats and/or subdivision of parcels under the supervision of department Planners
Real Estate Paralegal
Thompson & Henry, P.A.
12.2006 - 05.2008
- Provide paralegal services to attorneys in residential and commercial real estate sales within South Carolina by monitoring transactions from start to final settlement
- Order and review title research, obtain plat plans and municipal lien certificates; research background of title chains and determine outstanding utility and tax bills, liens and/or judgments against a property or owner
- Prepare loan documents, obtain mortgage/lien payoffs, obtain homeowners' insurance information, property tax values and the pertinent information that coincides with loan closings
- Serve as liaison and assistance to clients, lenders, real estate agencies and attorneys
- Schedule closing meetings and prepare documents necessary for all involved parties, coordinate post-closing functions such as disbursing funds to banks, municipalities, and other authorized vendors
- Maintain consistent communications with all parties throughout the entire closing process while successfully working against deadlines.
Education
Certificate - Paralegal Studies
University of South Carolina
Columbia, SC12.1997
No Degree - Fine and Applied Arts (Interior Design)
Appalachian State University
Boone, NC06.1996
Skills
- Skilled in Zoom collaboration
- Proficient in EPIC software
- Experience with Sage Intacct
- Proficient in QuickBooks Desktop Pro
- Proficient in Microsoft applications
- Experienced with SoftPro software
- Experience with Mitchell-Humphrey solutions
- Digital phone system management
- Geospatial analysis using ArcGIS
- Aerial imagery analysis
- Document control specialist
- Typing speed: 67 WPM
Additional Licenses Training
- Minnesota Notary Public, Commission expired, will retain renewal
- COVID19 Rapid Response/Donning-Doffing- (FMHS), 2020-03-01
- HIPAA Certification- (SLC/MNDHS), 2010-04-01
- HIPAA Re-Certification, 2019-10-01
- Safety Always (OSHA), 2020-01-01
- PACER, Minnesota Judicial Courts, St. Louis County Court/Encumbrances/Judgments - (SLC), 2017-02-01
- ArcGIS/Land Portal - (SLC), 2015-04-01
- Compassionate Communication (SLC), 2010-04-01
- Compassionate Communication Re-Certification, 2010-06-01
- Adult CPR-(SLC/ St. Luke's Hospital), 2010-05-01
- Respect in the Workplace- (SLC), 2010-06-01
Timeline
Accounting Specialist
Minnesota Discovery Center
03.2021 - Current
Patient Access Coordinator
Fairview Mesaba Health Services- Clinics
10.2019 - 02.2021
Paralegal/Assistant Title Examiner
Northeast Title Company, Inc.
02.2017 - 02.2018
Information Specialist I and II
St. Louis County Public Health & Human Services and St. Louis Planning and Community Development Department
10.2010 - 02.2017
Real Estate Paralegal
Thompson & Henry, P.A.
12.2006 - 05.2008
Certificate - Paralegal Studies
University of South Carolina
No Degree - Fine and Applied Arts (Interior Design)
Appalachian State University
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