Michelle Shaver
Springfield,IL
Summary
Team-oriented servant leader with a passion for student success. Values quality educational experiences for students, specifically underrepresented and underserved students. Offering 9 years of experience with Career and Technology Education in the form of regulation of privately owned vocational institutions. Strong communication, problem solving, and investigatory skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Assistant Director
Illinois Board of Higher Education
04.2018 - Current
- Ensure compliance to the Administrative Rules and statutes of over 250 privately owned vocational institutions
- Analyze institution applications to ensure compliance
- Work with institution administration to bring deficiencies into compliance
- Advise potential institution administrators on the application process, verbally and in writing
- Conduct site visits and investigations to vocational institutions and submit reports of findings with recommendations with the goal of compliance by the institution for the purpose of consumer protection
- Investigate student complaints and mediate to resolve issues
- Adhere to policy and process while exercising judgment to satisfy students' needs
- Outreach to state prisons to advise justice-involved individuals of their rights and options in higher education
- Assist with third party vendors and IT Department in creating an online application system
- Work with agency legal staff to prepare for administrative hearings
- Assist in training new team members
- Work closely with other state regulators and agencies, such as IDFPR, IDPH, WIOA Partnership, DOC, and GOECD
- Analyze and track applicable legislation affecting higher education in general, as well as privately owned business and vocational schools specifically
- Work with other agency divisions on projects and reports
- Assist Executive Deputy Director in monitoring and managing the Early Childhood Credential Completion Cohorts Grant
- Assist Senior Associate Director in collecting data and information by request of the Governor's office
- Collaborated with additional team members in composing white paper regarding student learning loss during Covid-19 pandemic for presentation to the Governor's office
- Coordinate agency-wide community outreach project during the winter holidays to provide for low-income or homeless families
- Member of IBHE DEIA committee
- Assisted in the facilitation of in-house DEI training
- Member of website revision committee
- Member of the Advisory Commission on Reducing the Disproportionate Representation of African-American Children in Foster Care
- Utilize all available opportunities to learn and grow professionally and academically.
Office Support Associate
Illinois Board of Higher Education
09.2014 - 04.2018
- Provided administrative support to Academic Affairs, Diversity and Outreach, and Private Business Vocational Schools divisions.
Health Information Management Specialist
Memorial Medical Center
02.2010 - 02.2015
- Supported medical staff by providing timely access to accurate patient information, enabling informed decision-making in treatment planning.
Education
Master of Arts - Political Science
University of Illinois
Springfield, IL05.2021
Bachelor of Arts - Liberal Studies
University of Illinois
Springfield, IL05.2018
Skills
- Project Management
- Program coordination
- Cross-functional collaboration
- Policy implementation
- Problem solving
- Work Planning and Prioritization
- MS Office
- Teamwork and Collaboration
- Staff Training
- Organizational skills
- Time management
Presentations
- IBHE Outreach Efforts within the Illinois Department of Corrections, 07/18/2019, Tinley Park, Illinois, College Changes Everything Conference
- DEI Equity Tool Training: Awareness into Action, 06/29/2021, In-house DEI Tool Training for Academic Affairs and Support Staff
References
- Nina Tangman, MPH, Director for Private Business Vocational School Division, Illinois Board of Higher Education, 217.524.8982, Tangman@ibhe.org
- Adam E. Campbell, MPA, Dean, Career and Technical Education (CTE), Heartland Community College, 309.268.8895, Adam.campbell@heartland.edu
- Dr. Magic Wade, PhD, Assistant Professor of Political Studies, University of Illinois, Springfield, 360.220.6689, Mwade7@uis.edu
Affiliations
- Illinois Women in Leadership
Certification
- Women in Leadership Training - 10/2023
- Servant Leadership Training - 10/2023
- Lead 4 Success Program Training - 11/2023
Timeline
Assistant Director
Illinois Board of Higher Education
04.2018 - Current
Office Support Associate
Illinois Board of Higher Education
09.2014 - 04.2018
Health Information Management Specialist
Memorial Medical Center
02.2010 - 02.2015
Master of Arts - Political Science
University of Illinois
Bachelor of Arts - Liberal Studies
University of Illinois
- Women in Leadership Training - 10/2023
- Servant Leadership Training - 10/2023
- Lead 4 Success Program Training - 11/2023
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