Michelle Sidak
Wickliffe,Ohio
Summary
Personable Office Administrator with 10+ years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
13
13
years of professional experience
Work History
Transaction Coordinator
PLACE Real Estate
08.2023 - Current
- Reviewed and executed confidential documents, contracts and disclosures.
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
- Developed and implemented marketing strategies to maximize sales and attract new clients.
Office Administrator
First USA Title Agency, LP
08.2017 - 07.2023
- Opened and input all new real estate transactions into Qualia, a real estate based software.
- Ordered exams, surveys, title orders, anything needed to close the deal.
- Interacted with agents, lenders and customers by phone, email or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Trained new employees on administrative procedures, company policies and performance standards.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Maintained open communication with customers to foster positive relations and provide updates on issues.
ROI Specialist
Ciox Health
10.2010 - 07.2017
- Maintained accuracy, completeness and security for medical records and health information.
- Input data into computer programs and filing systems.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Communicated effectively with staff, patients and insurance companies by email and telephone.
- Followed exact procedures for handling transfers and other releases of medical records.
- Utilized Epic Systems to manage and confirm patient data, such as insurance, demographic and medical history information.
Education
High School Diploma -
Euclid High School
Euclid, OH06.2010
Skills
- Inbound Phone Call Handling
- Workforce Management
- Administrative
- Knowledge of all Microsoft Office programs
- Knowledge of QuickBooks
- Staff Training
- Quick Learner
- Teamwork
- Attention to detail
- Customer Service
Timeline
Transaction Coordinator
PLACE Real Estate
08.2023 - Current
Office Administrator
First USA Title Agency, LP
08.2017 - 07.2023
ROI Specialist
Ciox Health
10.2010 - 07.2017
High School Diploma -
Euclid High School
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