Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Sidak

Wickliffe,Ohio

Summary

Personable Office Administrator with 10+ years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.

Overview

13
13
years of professional experience

Work History

Transaction Coordinator

PLACE Real Estate
08.2023 - Current
  • Reviewed and executed confidential documents, contracts and disclosures.
  • Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
  • Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
  • Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
  • Developed and implemented marketing strategies to maximize sales and attract new clients.

Office Administrator

First USA Title Agency, LP
08.2017 - 07.2023
  • Opened and input all new real estate transactions into Qualia, a real estate based software.
  • Ordered exams, surveys, title orders, anything needed to close the deal.
  • Interacted with agents, lenders and customers by phone, email or in-person to provide information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Trained new employees on administrative procedures, company policies and performance standards.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Maintained open communication with customers to foster positive relations and provide updates on issues.

ROI Specialist

Ciox Health
10.2010 - 07.2017
  • Maintained accuracy, completeness and security for medical records and health information.
  • Input data into computer programs and filing systems.
  • Reviewed medical records for completeness and filed records in alphabetic and numeric order.
  • Communicated effectively with staff, patients and insurance companies by email and telephone.
  • Followed exact procedures for handling transfers and other releases of medical records.
  • Utilized Epic Systems to manage and confirm patient data, such as insurance, demographic and medical history information.

Education

High School Diploma -

Euclid High School
Euclid, OH
06.2010

Skills

  • Inbound Phone Call Handling
  • Workforce Management
  • Administrative
  • Knowledge of all Microsoft Office programs
  • Knowledge of QuickBooks
  • Staff Training
  • Quick Learner
  • Teamwork
  • Attention to detail
  • Customer Service

Timeline

Transaction Coordinator

PLACE Real Estate
08.2023 - Current

Office Administrator

First USA Title Agency, LP
08.2017 - 07.2023

ROI Specialist

Ciox Health
10.2010 - 07.2017

High School Diploma -

Euclid High School

Similar Profiles

CREATE PROFILE
Michelle Sidak