Michelle Sifonte Rodriguez
Racine,WI
Summary
Dynamic, results-driven professional eager to embrace new challenges and drive success. Strong work ethic, adaptability, and exceptional interpersonal skills foster collaboration and enhance team performance. Proven ability to work independently while rapidly mastering new concepts and technologies. Committed to continuous improvement and delivering high-quality results in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Manager of Operations
AEA Food Mart, Inc
Chicago, IL
10.2020 - 10.2022
- Maintained loyal client base by establishing trusting alliances and fair billing practices.
- Interpreted laws, rulings and regulations for individuals and businesses.
- Managed scheduling, training and inventory control.
- Presented performance and productivity reports to supervisors.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
Accounts Receivable Clerk
Caribbean Electroplating, Inc
Puerto Rico
08.2014 - 03.2016
- Cleared account balances by examining customer payments and payment history and coordinating contact with collections.
- Prepared monthly statements for accounts receivable operations.
- Gathered support data to drive invoice accuracy and work through billing discrepancies.
- Researched customer billing issues and resolved problems to facilitate receipt of overdue monies and promote good customer relationships.
- Sent copies of invoices and statements to customers to facilitate payment of outstanding invoices.
- Monitored accounts receivable report, checking for late, delinquent, or missing invoices and payments.
- Processed posting and reconciling payments and addressed aged receivables.
- Generated monthly statements for accounts receivable operations.
Assistant Teacher
Department Of Education
PR
08.2011 - 06.2014
- Protected confidential information related to staff and families.
- Engaged in workshops, trainings, and conferences to enhance educational skills.
- Evaluated students on monthly basis and adjusted lessons accordingly to incorporate improvements.
- Collaborated in meetings with parents and teachers to evaluate student development.
- Maintained safe, educational environment for students during learning and free play time.
- Monitored students in class, hallways and cafeteria to enforce school rules.
Education
BBA - General Studies
Universidad Central De Bayamon
Bayamon, PR06.2016
Skills
- Positive Reinforcement
- Learning Assessments
- Instructional Materials Creation
- Conflict Resolution
- Data Management
- Organizational Skills
- Interpersonal and Social Skills
- Time Management
- MS Office
Languages
Spanish
Native/ Bilingual
English
Professional
Licenses
- ELS (Paraprofessional Educator)
Education and Training
BBA-2016
Timeline
Manager of Operations
AEA Food Mart, Inc
10.2020 - 10.2022
Accounts Receivable Clerk
Caribbean Electroplating, Inc
08.2014 - 03.2016
Assistant Teacher
Department Of Education
08.2011 - 06.2014
BBA - General Studies
Universidad Central De Bayamon