Michelle Sikic
Joliet,IL
Summary
Experienced Nutrition Services Manager and Bartender enthusiastic about working with high-performance teams while continuing to develop and improving self leadership skills. Personable, responsible and a hardworking professional. Dedicated to upholding exceptional hospitality standards and maintaining operational efficiency.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Nutrition Services Assistant Manager
Joliet School District 86
2018.08 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Assisted with preparation and serving of food in line with established nutrition guidelines.
- Maintained food and sanitation standards to prevent food-borne illness and promote health.
- Analyzed inventory data to identify and address stock discrepancies.
- Coordinated with suppliers to guarantee timely delivery of inventory.
Bartender
Johnny's On Hickory
2020.09 - Current
- Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, etc.
- Kept bar presentable and well-stocked to meet customer needs.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Served high customer volumes during special events, nights, weekdays and weekends.
- Served beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire visiting experience as first point of contact for incoming guests.
Kitchen Staff Member
Joliet West High School
2014.08 - 2018.08
- Served food and beverages promptly with focused attention to students needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for students and staff.
- Operated cash register to record transactions accurately and efficiently for student lunch purchases.
- Cooked meals according to administrative policies, health code regulations and food service standards.
- Monitored food temperatures throughout preparation and serving process.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Managed time to juggle multiple tasks simultaneously with ease.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Bar/Kitchen Manager
Joe's Bar And Grill
2010.08 - 2020.02
- Led and directed team members on effective methods, operations, and procedures.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully selected, trained, and supervised staff.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Served high customer volumes during special events, nights, weekdays and weekends.
- Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Monitored food quality and presentation to maintain high standards.
Education
High School Diploma -
Lincoln Way Central High School
New Lenox, IL05.1994
Skills
- Team Leadership
- Hospitality Management
- Staff Management
- Customer Relationship Management
- Guest Satisfaction
- Food and Beverage Management
- Food Preparation and Safety
- Responsible Alcohol Service
Certification
- ServSafe Certification
- Illinois BASSET Certification
Timeline
Bartender
Johnny's On Hickory
2020.09 - Current
Nutrition Services Assistant Manager
Joliet School District 86
2018.08 - Current
Kitchen Staff Member
Joliet West High School
2014.08 - 2018.08
Bar/Kitchen Manager
Joe's Bar And Grill
2010.08 - 2020.02
High School Diploma -
Lincoln Way Central High School
- ServSafe Certification
- Illinois BASSET Certification
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