Michelle Silva
Kyle,TX
Summary
Dynamic Office and Programs Manager at Hays Education Foundation with proven financial management and exceptional communication skills. Successfully initiated a new grant cycle and enhanced employee giving engagement. A dedicated team leader, I foster positive relationships and support staff development, ensuring effective resource allocation and compliance with organizational goals.
Overview
27
27
years of professional experience
Work History
Office and Programs Manager for Hays HEF
Hays Education Foundation
08.2025 - Current
- Assisted in budget management, ensuring effective allocation of resources for various initiatives.
- Facilitated communication between board members to ensure alignment on project objectives and expectations.
- During my short time with HEF, I started the new grant cycle, which includes working with the grant committee during my first meeting to review and approve grants
- reviewed last years grant budget, while working on this years grant budget
- compiled and blinded all identifiable applicant information for review, completed the grant cycle and will be doing Grant Patrol
- attending our first board meeting and purchased items and coordinated a reception for past Board members.
- I have ordered office supplies for HEF. I am in the process of ordering items for an event/fundraiser that will be held at ASC as well as receiving and paying the invoices.
- I am working in Quick Books to receive and generate invoices and process payments.
- I oversee employee Giving and monitor the percentage of employees per campus giving and communicate that for Social Media posts for the campus competition. I oversee and update the spreadsheets for Employee Giving weekly.
- I manage and oversee The ED and Development Directors calendars and update as needed.
- In my work experiences, I have worked with Quick Books, Microsoft Office, Google and Canva. I am proficient in Revtrak and VIPS. I was the VIPS coordinator on campus and printed all VIP badges for Dahlstrom volunteers
- I am also proficient in Frontline and Hays Facility Rental Portal.
Principal Secretary
Dahlstrom Middle School
12.2017 - 08.2025
- Managed principal's calendar, scheduling appointments and meetings efficiently.
- Assisted in preparing administrative documents, ensuring accuracy and compliance with school policies.
- Coordinated communication between parents, staff, and students to facilitate information flow.
- Organized school events and activities, supporting logistics and execution for smooth operations.
- Maintained confidential student records, adhering to privacy regulations and best practices.
- Developed filing systems for easy access to important documents and resources.
- Supported daily office operations by handling inquiries and providing assistance as needed as well as managed front office staff for breaks and training.
- Streamlined workflow in the main office by delegating tasks effectively to other administrative staff members when required.
- Assisted in budget management by tracking expenses, processing invoices, and maintaining financial records through Frontline.
- I developed staff calendars for events on campus, as a secretary, I would reach out to businesses for donations of gift cards, promotional items for Teacher Appreciation Week.
- I managed Substitutes on a daily basis to cover staff, meetings ARDS, illnesses, and unexpected absences,
- Worked with the principal on our yearly budget to organize and coordinate funding for the year.
- I ordered and received on items that were needed for teachers, PLCs, and events. I also helped organize and mange fundraising for the campus.
- My daily responsibilities included receiving, paying bills, organizing supplies, making bank deposits. This included manual deposits as well as using a panini for on campus direct deposits.
- I worked with different vendors to find and compare pricing for the principal on larger items needed on campus.
- I was the VIP's coordinator for the campus and was responsible for checking all parent registration and printing of badges.
- I ordered cash boxes for events and placed orders for money thorough the district for events.
- I also answered phone calls, directed phone calls and communicated with parents that needed assistance or had complaints or concerns for the principal if they were unavailable
- I worked with our lead custodian to make sure our school was clean and ready for students and staff.
- I worked with contractors that were on campus doing work orders or construction that needed assistance on areas or issues.
- I assisted with assemblies, pep rally's and special programs that occurred during school hours and after hours.
- I helped organized teacher and student celebrations. I also organized teacher retirement party's, birthdays, luncheons and Teacher of The Year celebrations.
- I submitted work orders as needed through our Hays Asset Essentials WO program.
- I am very familiar with our Hays Facility Rental as I managed DMS calendars and reservations for staff and events.
- I am proficient with Revtrak, VIPs, Quick Books, Frontline, TEAMS and Microsoft Office.
Child Care Director
Buda's Bright BEginnings
06.1998 - 12.2017
- Developed and implemented child development programs to enhance curriculum effectiveness for 150 children and 22 staff members.
- Recruited, selected, and retained high-quality staff to reduce turnover and foster stability.
- Managed program paperwork and child records to comply with state requirements.
- Attended approved training and continuing education courses to maintain certifications.
- Oversaw daily operations, ensuring compliance with licensing regulations and safety standards.
- Mentored staff in best practices for early childhood education and classroom management.
- Facilitated parent communication through regular updates, newsletters and engagement initiatives.
- Managed budgeting processes to optimize resource allocation across programs.
- Coordinated special events and field trips that enriched children''s learning experiences outside the classroom setting. Planned special holiday events for parents and students. For example, Christmas Plays, talent shows and Easter Egg hunts.
- Stayed current on guidelines to maintain compliant program operations.
- Maintained high-quality child care standards based on developmentally appropriate practices.
- Maintained staff files for compliance and regular evaluations.
- I was responsible staff time cards, entering payroll and printing payroll checks weekly.
- Received parent payments through cash, checks and credit cards and printed receipts for parent accounts.
- Completed Year End statements of child care payments for parent taxes.
- Kept child care vehicles up to date with registration and maintenance for the safety of our children.
- Planned and transported our afterschool students on summer field trips.
Education
No Degree - Child Development Associates I, II, III
Austin Community College
Austin, TXSkills
- Great Customer service with great communication skills
- Team leadership and supporter
- Good Decision-making, even under stressful situations
- Staff management and positive role model
- Staff training and development
- Relationship building
- Financial management
- Positive attitude
- Multitasking Abilities
- Great listener and observer
Timeline
Office and Programs Manager for Hays HEF
Hays Education Foundation
08.2025 - Current
Principal Secretary
Dahlstrom Middle School
12.2017 - 08.2025
Child Care Director
Buda's Bright BEginnings
06.1998 - 12.2017
No Degree - Child Development Associates I, II, III
Austin Community College