Michelle Sinner
Spanaway
Summary
Quality-focused Property Manager who genuinely cares about property conditions, resident satisfaction and fulfilling property owner needs. Looking for a career in the property management filed or other housing career that would best utilize my experience.
Culinary professional with solid track record in creating exceptional dining experiences and managing high-volume kitchens. Adept at developing innovative menus and ensuring seamless kitchen operations. Known for collaborative approach and adaptability to dynamic environments, consistently delivering high-quality results.
Overview
21
21
years of professional experience
Work History
Executive Chef/DSM/Cook/Assistant DSM
Bonaventure Assisted Living
09.2013 - Current
- Developed and implemented innovative menu items reflecting seasonal ingredients and culinary trends.
- Oversaw daily kitchen operations, ensuring high standards of food quality and safety compliance.
- Trained and mentored kitchen staff on advanced culinary techniques and best practices.
- Collaborated with suppliers to source high-quality ingredients, optimizing cost management.
- Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
- Provided effective orientation and training to each new associate and developed ongoing training programs.
- Managed ordering, inventory levels, receiving, invoice settling, and equipment maintenance.
- Focused on customer satisfaction, creating delicious cuisine to impress diners.
- Monitored quality, presentation and quantities of plated food across line.
- Monitored meals served for temperature and visual appeal.
- Supervised specialty dish preparation to satisfy customer requests and cater to various dietary needs.
- Created new menu items, managed food expenses and supervised quality to ensure adherence to standards.
- Trained kitchen workers on culinary techniques.
- Implemented and maintained excellent service to achieve guest satisfaction.
- Delegated tasks for kitchen employees and developed staff teams to streamline food preparation procedures.
- Streamlined kitchen processes to shorten wait times and serve additional guests.
- Performed financial analysis and recommended effective methods to cut costs.
Site Manger
Sparrow Management
05.2010 - 10.2013
- Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
- Conducted apartment tours for potential tenants and answered any questions.
- Collected and kept careful records of rental payments.
- Achieved the highest possible net operating income by implementing cost control and revenue improvement programs.
- Monitored and documented all income, including delinquencies.
- Handled customer complaints personally to verify they were properly handled.
- Managed all day-to-day activities involving tenants, subcontractors and property management.
- Managed overall tenant relations, including promoting tenant satisfaction and streamlining services delivery.
- Monitored common areas for cleanliness and safety.
- Worked with the owners to identify, develop and achieve community goals and objectives.
- Prepared and submitted monthly tenant visit logs in a timely manner.
- Completed documents for outside agencies such as landlord references.
- Complied with operational standards and OSHA regulations.
- Monitored worksite personnel to maintain high levels of quality and performance.
- Handled resident complaints and expedited maintenance requests.
- Facilitated tenant paperwork processing and verification.
- Worked with on-site and remote service providers to support tenants requesting accommodations. Updated tenant and unit information to keep current in housing database.
- Built relationships with service vendors and submitted associated billing statements.
- Collected monthly assessments, rental fees, deposits and payments.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Exercised direct supervision over property staff.
- Responded to tenant maintenance requests according to agreed conditions for building functionality.
- Completed lease applications and verifications, notifying prospects of results.
- Collected rent from tenants to pay maintenance and repair costs and other expenses.
- Directed daily site operations, ensuring compliance with safety regulations and project timelines.
- Implemented process improvements, enhancing workflow efficiency and reducing operational delays.
On site manager
Alliance Property Management
10.2008 - 05.2010
- Conducted apartment tours for potential tenants and answered any questions.
- Collected and kept careful records of rental payments.
- Achieved the highest possible net operating income by implementing cost control and revenue improvement programs.
- Monitored and documented all income, including delinquencies.
- Handled customer complaints personally to verify they were properly handled.
- Managed all day-to-day activities involving tenants, subcontractors and property management.
- Taught, promoted and enforced safe work practices among on-site staff.
- Managed overall tenant relations, including promoting tenant satisfaction and streamlining services delivery.
- Monitored common areas for cleanliness and safety.
- Implemented training programs for staff, enhancing team performance and service delivery.
- Supervised daily operations and maintenance of properties, ensuring compliance with company standards.
Line cook supervisor
Yellowstone Club
08.2008 - 05.2010
- Provided courteous and informative customer service in an open kitchen format.
- Systematically tasted and smelled all prepared dishes, and observed color, texture and garnishes.
- Collaborated closely with the Food and Beverage Director to conduct staff meetings and resolve service, product and personnel issues.
- Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements.
- Ensured smooth kitchen operation by overseeing daily product inventory, purchasing and receiving.
- Followed proper food handling methods and maintained correct temperature of all food products.
- Established and maintained open, collaborative relationships with the kitchen team.
Site Manager
Alliance Management
08.2008 - 05.2010
- Process rental applications, credit screening, online reporting, file set up, snow removal, rent collection, weekly reports, comply with all section 42 tax credit laws, Turn units.
Owner
Green water lodge
11.2004 - 08.2008
- Systematically tasted and smelled all prepared dishes, and observed color, texture and garnishes.
- Expertly estimated staffing needs and adjusted hourly schedules in accordance with demand patterns, budget and local labor laws.
- Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements.
- Ensured smooth kitchen operation by overseeing daily product inventory, purchasing and receiving.
- Filing of monthly and yearly taxes
Education
High School Diploma -
Eatonville High School
Eatonville, WASkills
- Multi-family property management
- Sales and marketing
- Team player
- Microsoft Office
- Knowledge of leasing and market conditions
- Personable
- Fast learner
- Fair housing mandates
- Food safety
- Menu planning
- Cost control
- Menu development
- Strong work ethic
- Hiring, training, and development
- Team leadership
- Inventory control
- Kitchen management
- Safe food handling
- Operations management
- Food prep planning
- Vendor relationship management
- Kitchen staff management
- Kitchen operations oversight
- Special events
- Catering and events
- Staff training
- Food pairing
- Hygiene policy implementation
- Banquets and catering
- Staff scheduling
- Dietary restrictions
- Food plating and presentation
- Recipe creation
- Attention to detail
- Recipes and menu planning
Contact phone numbers
- Travis McDaniel 253 327-3547
- Sparrow Management 208 209- 5986
- The Yellow Stone Club 406 995- 4900
- Alliance Management 406 585- 0880
- References
- Chrystal Mc Omber 208 512-3945
- Emily De Cicco 253 691-2935
- Tina Pris 253 862-1818
Timeline
Executive Chef/DSM/Cook/Assistant DSM
Bonaventure Assisted Living
09.2013 - Current
Site Manger
Sparrow Management
05.2010 - 10.2013
On site manager
Alliance Property Management
10.2008 - 05.2010
Line cook supervisor
Yellowstone Club
08.2008 - 05.2010
Site Manager
Alliance Management
08.2008 - 05.2010
Owner
Green water lodge
11.2004 - 08.2008
High School Diploma -
Eatonville High School
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