Summary
Overview
Work History
Education
Skills
Certification
Volunteer EMT
Timeline
Generic

Michelle Sites

Salem

Summary

Dynamic and detail-oriented professional with a proven track record in fast-paced environments, with dedication to hard work and possesses a team player attitude. Excelled in shipment unpacking and stock management, enhancing operational efficiency. Demonstrated exceptional communication and customer service skills, ensuring high satisfaction levels. Achieved significant improvements in workflow and safety practices, contributing to a positive and productive workplace.


Overview

13
13
years of professional experience
1
1
Certification

Work History

Warehouse Worker

Amazon
06.2020 - 06.2024
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Maintained clean, orderly work environment free of hazards.
  • Helped train new employees in safe practices and warehouse procedures.

Food Service Worker/Truck Driver

Metz
09.2013 - 06.2020
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Developed and maintained positive relationships with customers to enhance service.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Responsible for recording inventory and preparing dry stock orders to be deilivered

Server/cook

Dianes
08.2012 - 06.2013
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Housekeeping Cleaner

Friends Village at Woodstown
07.2011 - 03.2012
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Changed bed linens and collected soiled linens for cleaning.
  • Helped assist with the elderly and mantainted their rooms and common areas while adhering to protocols to keep them safe and taken care of.

Education

No Degree - Pharmacology

Salem Community College
Carneys Point, NJ

High School Diploma -

Salem High School
Salem. NJ
06-1995

Skills

  • Shipment unpacking
  • Clear communication
  • Supply ordering
  • Attention to detail
  • Stock management
  • Team collaboration
  • Time management
  • Food inspection
  • Team member support
  • Calm demeanor
  • Food safety practices
  • Cleaning techniques
  • Customer service

Certification

First Aid & CPR

Member of the year for Quinton Ambulance Squad 2014

Volunteer EMT

I have been volunteering as an EMT with an ambulance squad since 2014, and held a secretary position for them as well. During that time i generated detailed reports for the state, and participated in book keeping. I participated in classes and continued with any and all educational experiences offered. We helped to organize and run events within our community while also helping to keep the community safe and responded to calls quickly and efficiently.

Timeline

Warehouse Worker

Amazon
06.2020 - 06.2024

Food Service Worker/Truck Driver

Metz
09.2013 - 06.2020

Server/cook

Dianes
08.2012 - 06.2013

Housekeeping Cleaner

Friends Village at Woodstown
07.2011 - 03.2012

No Degree - Pharmacology

Salem Community College

High School Diploma -

Salem High School

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Michelle Sites