Michelle Slichter
Office Management
Grangeville,ID
Summary
. True team player experienced in circulation procedures, patron registration and cataloging materials. Offers 1 month of reading experience in various libraries. Proven history of reliability and superior performance.
Customer-centered Library Assistant successful at working with different personalities and thrives on delivering top notch service. Knowledgeable in circulation procedures and payment processing. Offers successful career history comprising more than 30+ years.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Dedicated Office Management professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Reliable employee seeking Office Management position. Offering excellent communication and good judgment.
Experienced Office Manager with over 30+ years of experience in office management/reception and clerical field.. Excellent reputation for resolving problems and improving customer satisfaction.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level office position. Ready to help team achieve company goals.
Overview
30
30
years of professional experience
Work History
Librarian Assistant
City Of Grangeville
Grangeville , ID
04.2022 - Current
- Handled check-in and check-out process of library books and materials at circulation desk.
- Educated patrons on use of reference sources, card catalogs and automated information systems.
- Maintained circulation desk for lending periodicals and books to patrons.
- Placed books on proper shelves when returned to circulation.
- Answered questions from patrons and helped to find desired materials.
- Answered patron questions in-person or by phone regarding library services and resources.
- Gained strong understanding of various methods for cataloging books and other materials.
- Helped children select appropriate reading level library books.
- Stayed up-to-date on library policies and procedures to smoothly enforce standards.
- Collected and processed fines on overdue library materials.
- Maintained secure environment by monitoring visitors at front desk.
- Entered new transactions and updated records of library users.
- Created fliers to inform visitors and patrons of book clubs, meetings and special programs.
- Supported staff with facility maintenance, security and customer relations work..
- Closely monitored front desk visitors to maintain secure and clean environment.
- Assisted patrons with library's computers and provided information on logging onto Internet.
- Maintained accurate records and confidentiality of library book and periodical inventory.
- Kept detailed records of lending transactions and library users.
- Stayed up to date on references, card catalogs and automated information systems to teach and educate patrons.
Mobile Notary
Self Employed
Grangeville, ID
06.2015 - 06.2021
- Checked documents and identifying credentials for all parties.
- Administered oath to document signers to obtain affirmation of truth.
- Updated journal with names and dates for permanent record.
- Looked for signs of fraud or coercion and refused notarization.
- Maintained comprehensive understanding of digital fraud and electronic signature verification, keeping sensitive documents secure and verifying authenticity.
- Supported timely and accurate administrative task completion.
- Generated reports, uploaded documents into digital storage and prepared client case affidavits.
- Managed digital databases and physical file systems.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Increased customer service success rates by quickly resolving issues.
- Produced accurate documentation and organized resources to smoothly execute changes.
Business Owner
Pandora’s Box
Grangeville, ID
09.2013 - 09.2014
- Input income and expense details into database to track business finances and address variances.
- Employed prompt decision-making and in-depth research to resolve issues.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Completed orders and organized product deliveries to meet customer timetables.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Prepared large cash deposits with zero discrepancies.
Office Manager
Lucky Star Satellite
Grangeville, ID
04.2006 - 05.2013
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed office operations while scheduling appointments for department managers.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
- Coordinated special projects and managed schedules.
- Compared vendor prices and negotiated for optimal savings.
Personal Assistant
Renita Hausladen
Grangeville, ID
05.2005 - 04.2006
- Displayed absolute discretion at handling confidential information.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
- Sourced and ordered office equipment and supplies.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Kept detailed track of household and maintenance inventory and schedules.
Education
NNEB - Child Care/teacher Assistant
Mansfield College of Further Education
Mansfield, UK06.1988
Skills
- Library Reference
- Word Processing
- Filing, Shelving and Storing Materials
- Materials Tracking
- Library Opening and Closing
- Telephone Etiquette
- Reference Research
- Damaged Book Removal
- Stock and Packages Receipt
- Inventory Records Maintenance
- Circulation Desk Management
- Customer or Student Assistance
- Patron Records Updating
- Library Management
- Materials Distribution
- Materials Locating
- Administrative Work Management
- Literary Knowledge
- Answering and Directing Calls
- Critical Thinking
- Sorting Materials
- Fine Collections
- Patron Registration
- Special Requests
- Database Systems
- Administrative Support
- Reading Comprehension
- Library Classification System
- Reference Assistance
- Computer Assistance
- Office Cleaning
- Clerical Support
- Payment Method
- Active Listening
- Individual Instruction
- Shipping and Packaging
- Electronic Resources
- Cataloging Software
- Summer Education Programs
- Equipment Ordering
- Office Supplies and Inventory
- Records Storage
- Visitor Monitoring
- Document Delivery
- Work Schedule Preparation
- Logging Information
- Book Scanning
- Material Check-In and Check-Out
- Inventory Supervision
- Processes and Procedures
- Reading and Teaching
- Interlibrary Loan Processes
- Information Transmittal
- Library Automation
Timeline
Librarian Assistant
City Of Grangeville
04.2022 - Current
Mobile Notary
Self Employed
06.2015 - 06.2021
Business Owner
Pandora’s Box
09.2013 - 09.2014
Office Manager
Lucky Star Satellite
04.2006 - 05.2013
Personal Assistant
Renita Hausladen
05.2005 - 04.2006
NNEB - Child Care/teacher Assistant
Mansfield College of Further Education
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