Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Smars

Milwaukee,WI

Summary

Conscientious Healthcare professional offering over 10 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.

Overview

11
11
years of professional experience

Work History

Certified Medical Assistant

Pain Physicians Of Wisconsin
11.2020 - Current
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • ASC AND CLINIC MA
  • TRIAGE
  • MEDICATION AUTHORIZATIONS.
  • MA FLOAT WHERE NEEDED.

Certified Medical Assistant

Advanced Pain Management
06.2014 - 11.2020

PRE OP AND PACU in the ASC

PROVIDER MA FOR CLINIC

  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Oriented and trained new staff on proper procedures and policies.
  • Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
  • Prepared lab specimens for diagnostic evaluation.
  • Measured patient pulse oximetry.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Implemented care and efficiency improvements to support and enhance office operations.

Certified Medical Assistant

JWM Neurology
02.2012 - 04.2014
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Taught patients about medications, procedures and care plan instructions.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.

Education

Diploma - Medical Assisting

Kaplan College - Indianapolis
Indianapolis, IN
01.2012

Skills

  • Injection Administration
  • Diagnostic Evaluation
  • Medical Supply Monitoring
  • Proper Waste Disposal
  • Medical Billing and Coding
  • HIPAA Compliance
  • Clinical Applications
  • Patient Scheduling
  • Medical Histories and Vital Statistics
  • Medical Terminology
  • Electronic Health Records
  • Payment Collection
  • Exam Room Preparation
  • Inventory and Supply Management
  • Medical Records Management
  • Basic Laboratory Tests
  • Pulse Oximetry
  • Continuous Quality Improvement (CQI)
  • Reading Comprehension
  • Completing Insurance Forms
  • Supporting Daily Living Needs
  • Healthcare Procedures
  • Patient Assessments
  • Answering Questions
  • Needs Assessment
  • Patient Engagement
  • Skin Pricks
  • Vitals Collection and Documentation
  • Patient Admission
  • Treatment Room Preparation
  • Patient Health Information Access
  • Coordinating Drug Refills
  • Multi-Line Telephone System Operation
  • Logging Messages
  • Complex Problem-Solving
  • Telephonic Triage
  • Cleaning and Sanitizing
  • Updating Medical Records
  • Medication Side Effect Knowledge

Timeline

Certified Medical Assistant

Pain Physicians Of Wisconsin
11.2020 - Current

Certified Medical Assistant

Advanced Pain Management
06.2014 - 11.2020

Certified Medical Assistant

JWM Neurology
02.2012 - 04.2014

Diploma - Medical Assisting

Kaplan College - Indianapolis
Michelle Smars