Hi, I’m
Michelle Smith
Cannabis Production
West Bridgewater, MA,MA
Summary
Experienced production leader knowledgeable about cannabis practices and regulatory requirements. Successful at keeping costs low and employee job satisfaction high while promoting safety and compliance. Knowledgeable about equipment operation, quality standards and safety hazards. Versed in documentation, compliance and scheduling. Streamlines workflow to maintain productivity and proactively addresses challenges to minimize downtime.
Overview
19
years of professional experience
9
years of post-secondary education
Work History
Theory Wellness Inc.
Production Supervisor
10.2019 - 11.2022
Job overview
- Supervisory experience in harvest, drying, trimming, and pre-rolls.
- Experience and familiarity with cultivation and production operations in Metrc and LeafLogix.
- Resolved issues quickly to maintain productivity goals.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Established clear priorities and production quality standards.
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
- Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies and organizing manpower.
- Prepared in advance for and addressed production problems, material deficits, equipment failures and unavoidable delays.
- Reduced obstacles and variables to maintain production performance and meet deadlines.
- Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
- Utilized lean practices to balance workflow and alleviate redundancy.
- Increased weekly output of finished product by 10-15%, bouncing production back to steady flow and no back up.
- Evaluated incoming materials for quality and amounts ordered.
- Oversaw equipment modifications and upgrades.
Bliss Bros Dairy
Server
08.2015 - 08.2019
Job overview
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns or personal preference.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Inspected dishes and utensils for cleanliness.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
Target
Team Member
08.2010 - 09.2015
Job overview
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained productive, efficient approach to all tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Resolved issues quickly to maintain productivity goals.
- Operated register to process payments and collect cash payment for order totals.
- Sought out ways to go above and beyond job requirements.
Dunkin Donuts
Assistant Manager/Manager
04.2004 - 07.2010
Job overview
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Reduced financial discrepancies by monitoring credit card sales and deposits.
Education
Massasoit Community CollegeBrockton, MA
Associate of Arts from Liberal Arts And General Studies
09.2010 - 06.2015
University Overview
- Dean's List Fall 2013
West Bridgewater Jr-Sr High SchoolWest Bridgewater, MA
High School Diploma
09.2001 - 06.2005
Skills
- Duty Assignments
- Inventory Assessments
- Production Target Management
- Predictive and Preventive Maintenance
- Shift Checklists
- Active Learning
- Material and Supply Inventory
- Professional Relationships
- Team Member Motivation
- General Housekeeping
- Best Practices and Methodologies
- Audit Facilitation
- Productivity Management
- Proficient with Excel/Word/PowerPoint
- Quality Assurance
- Inventory Management
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Production Supervisor
Theory Wellness Inc.
10.2019 - 11.2022
Server
Bliss Bros Dairy
08.2015 - 08.2019
Massasoit Community College
Associate of Arts from Liberal Arts And General Studies
09.2010 - 06.2015
Team Member
Target
08.2010 - 09.2015
Assistant Manager/Manager
Dunkin Donuts
04.2004 - 07.2010
West Bridgewater Jr-Sr High School
High School Diploma
09.2001 - 06.2005
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