Michelle Smith
Los Angeles,CA
Summary
Multitalented Executive Assistant with over 15 years in top-tier organizational support. Skilled at close work with senior executive team. Robust history offering office management, support staff management, training, supervision and event planning. Excellent research, project support and organizational abilities.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Executive Assistant
Tylie Jones & Associate
Burbank, CA
01.2016 - 01.2023
- Provide Administrative support to Sales Team
- Report prior and current revenue
- Maintain company diversity profiles
- Maintain Salesforce database for all company account, contacts opportunities and sales leads
- Providing training and onboarding support to new sales team members
- Proficiency in Customer Relationship Management (CRM) software to track customer interactions, manage leads, and analyze sales data
- Knowledge of sales processes and the ability to support the sales team by preparing sales presentations, proposals, and contracts
- Generating and analyzing sales reports to provide insights and recommendations for improvement
- Basic data analysis skills to interpret sales reports and identify trends and opportunities
- Manage and prioritize the executive's calendar, schedule appointments, and coordinate meetings
- Plan and organize complex travel arrangements, itineraries, and accommodations
- Event Planning and Coordination (on and off site).
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
- Maintained confidential records and files related to executive operations.
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
- Acted as a liaison between the executives and internal and external stakeholders to facilitate communication flow.
- Assisted in organizing conferences, seminars and other events as directed by the executives.
Project Coordinator
SnF Management / Windsor
Los Angeles, CA
01.2015 - 01.2016
- Collaborate with project managers and cross-functional teams to facilitate the planning, execution, and monitoring of projects, ensuring they stay on track and within scope
- Maintain project documentation, including project plans, schedules, budgets, and status reports
- Prepare and distribute regular project updates to stakeholders
- Facilitating clear communication among project team members and stakeholders, ensuring everyone is informed of project progress
- Resolving conflicts or disagreements within the project team in a constructive manner
- Identify potential risks and issues that could impact project delivery and work with the project team to develop and implement mitigation strategies
- Continuously evaluate and enhance project management processes and methodologies, identifying opportunities for greater efficiency and effectiveness.
- Collaborated with senior leadership on strategic planning initiatives related to future projects.
- Facilitated meetings between stakeholders to discuss project requirements, objectives or outcomes.
- Ensured compliance with relevant regulations or standards when executing projects across multiple regions.
- Generated weekly, monthly, quarterly reports summarizing key performance indicators.
- Drafted presentations outlining the current state of specific projects for review by senior managers.
- Managed communication channels between various teams involved in the execution of complex projects.
Operations Administrator
Extreme Reach
Los Angeles, CA
01.2009 - 01.2015
- Oversee and streamline operational processes to improve efficiency and productivity, identifying bottlenecks and implementing solutions
- Collect, analyze, and report on operational data to identify trends, areas for improvement, and opportunities for cost reduction
- Manage relationships with vendors and suppliers, including negotiation of contracts, ensuring timely deliveries, and resolving any issues that arise
- Maintain accurate records of inventory levels, order supplies as needed, and implement inventory control measures to minimize waste and shortages
- Ensure compliance with company policies and regulations, maintain records, and prepare documentation for audits and reporting.
- Developed weekly reports on operational performance metrics.
- Coordinated internal resources to resolve customer inquiries promptly.
- Managed day-to-day administrative duties for Senior Operations and SVP
Education
Elective Studies -
Skyline College
Skills
- Project Management
- Sales Administration
- Team Leadership
- Sales Strategy Development
- Customer Relationship Management
- Data Analysis
- Cross-Functional Collaboration
- Communication
- Microsoft Office Suite
- Multi-Talented Professional: Navigating Excellence in Executive Administration, Sales, Project Management, and Client Relations
- Strategic Planning
- Database Management
- Meticulous Attention to Detail
- Calendar Management
- Conflict Management
Certification
Salesforce Administrator Certification, In progress
References
Available Upon Request
Timeline
Executive Assistant
Tylie Jones & Associate
01.2016 - 01.2023
Project Coordinator
SnF Management / Windsor
01.2015 - 01.2016
Operations Administrator
Extreme Reach
01.2009 - 01.2015
Elective Studies -
Skyline College