Michelle Smith
San Marcos,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
26
26
years of professional experience
Work History
Police Property and Evidence Tech
City Of Carlsbad Police
09.2018 - Current
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Managed time efficiently in order to complete all tasks within deadlines.
- Safeguarded the integrity of sensitive materials by maintaining proper temperature controls within storage facilities, eliminating potential contamination risks.
- Ensured compliance with departmental policies and procedures through regular audits of evidence storage areas, identifying issues that needed resolution.
- Maintained secure chain of custody for all items by diligently following established protocols for handling and transferring evidence.
- Contributed to positive relationships with external agencies by promptly responding to requests for information or assistance related to specific cases.
Police Records Specialist
City Of Carlsbad Police
09.2005 - 09.2018
- Provided excellent customer service, assisting citizens with obtaining copies of police reports and answering questions about department procedures and policies.
- Prioritizing job duties, such as requests for police reports and records.
- Adhered to strict confidentiality requirements when handling sensitive juvenile records and ensuring restricted access to authorized personnel only.
- Co-Created and implemented the online reporting system (Coplogic) for public use.
- Operate numerous law enforcement databases, including CAD, NetRMS, CLETS, CJIS, ARJIS, NLETS and NCIC
Police Records Specialist
City Of Mountain View Police
08.1998 - 01.2004
- Provided excellent customer service, both in person and over the phone, with obtaining copies of police reports or answering questions about department procedures.
- Continued in my professional development by attending training to stay informed about best practices and emerging trends in law enforcement recordkeeping.
- Records Maintenance of police reports by verifying completion and preparing for the Courts.
- Operate numerous law enforcement databases, including CAD, RMS, CLETS, CJIC, NLETS and NCIC
Education
Bachelor of Science - Criminal Justice
California State Los Angeles
Los Angeles, CA06.1992
Skills
- Written Communication
- Computer Skills
- Supervision and leadership
- Organizational Skills
- Recordkeeping
- Data Entry
- Customer Service
- Problem-Solving
Timeline
Police Property and Evidence Tech
City Of Carlsbad Police
09.2018 - Current
Police Records Specialist
City Of Carlsbad Police
09.2005 - 09.2018
Police Records Specialist
City Of Mountain View Police
08.1998 - 01.2004
Bachelor of Science - Criminal Justice
California State Los Angeles