Michelle Smith
North Lima,OH
Summary
Results-driven sales manager bringing several years of experience in product development, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives.
Overview
29
29
years of professional experience
Work History
Area Sales Manager
SFR X Holdings Inc.
Louisville, KY
01.2014 - 10.2024
- Effective liaison between Restaurant Management teams, District/Regional Supervisors and industry business contacts including schools, colleges, and businesses in a 4 state territory.
- Accomplished sales goals and boosted revenue by $5.2 million during my employment through product knowledge and customer relationship management.
- Organized promotional events and interacted with community to increase sales volume.
- Targeted prospects over a 4 state territory through careful research of competitor products, services, and needs.
- Sold products by developing relationships with network of school, college and business professionals.
- Maintain and track personal sales goals by keeping detailed spreadsheets.
Business Owner
Paradise Tanning
Poland, OH
09.2000 - 04.2015
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Created and monitored promotional approaches to increase sales and profit levels.
- Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
- Applied human resources expertise to optimize hiring, training and performance.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Trained and motivated employees to perform daily business functions.
Field Representative
Mahoning County Board Of Elections
Youngstown, OH
09.2009 - 12.2013
- Programmed and ran logistic testing on voting machines
- Set up appointment times for delivery of DS200 machines to voting locations
- Troubleshooting DS200 machines at polling locations.
- Effectively problem solved various election day issues at various locations within my area.
Manager
Maurices
Boardman, OH
10.1995 - 06.2000
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Trained team members in successful strategies to meet operational and sales targets.
- Built talented and valuable team of departmental employees through outstanding mentoring, coaching and teaching skills.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Trained new employees on proper protocols and customer service standards.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Optimized store displays and appearance via strategic merchandising.
Education
High School Diploma -
Boardman High School
Youngstown, OHNo Degree - Business Management
Youngstown State University
Youngstown, OHSkills
- B2B Sales Expertise
- Sales Leadership
- Coaching and mentoring
- Skilled Team Leader
- Extensive personal network
- Strategic Development
- Sales Performance Reporting
- Client Relations Specialist
Timeline
Area Sales Manager
SFR X Holdings Inc.
01.2014 - 10.2024
Field Representative
Mahoning County Board Of Elections
09.2009 - 12.2013
Business Owner
Paradise Tanning
09.2000 - 04.2015
Manager
Maurices
10.1995 - 06.2000
High School Diploma -
Boardman High School
No Degree - Business Management
Youngstown State University
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