Michelle Smith
Hilton,NY
Summary
Executive leader with the ability to develop and implement business strategies, motivate and lead teams across multiple locations. Initiative to foresee opportunities that support business and financial objectives. Skilled in strategic planning, financial oversight and stakeholder engagement. Known for strong interpersonal skills, effective communicator and navigating complex challenger to deliver sustained growth
Overview
21
21
years of professional experience
Work History
Bus Driver
Hilton Central School District
07.2023 - Current
- Operated bus routes safely, ensuring timely transportation of passengers.
- Conducted pre-trip inspections to maintain vehicle safety and compliance standards.
- Assisted passengers with special needs, enhancing overall service experience.
- Communicated effectively with dispatch to report issues and coordinate schedules.
- Implemented route optimization strategies, reducing delays and enhancing service efficiency.
- Resolved passenger inquiries professionally, fostering positive relationships within the community.
Executive Director
TLC Adventures in Child Care, Inc.
01.2013 - 08.2023
- Developed strategic initiatives to enhance child care quality and operational efficiency.
- Led team of educators to implement innovative curriculum aligned with developmental standards.
- Fostered partnerships with community organizations to expand service outreach and engagement.
- Oversaw budget management, ensuring alignment with organizational goals and resource allocation.
- Mentored staff in best practices for child development and program implementation.
- Conducted regular assessments of program effectiveness, driving continuous improvement initiatives.
- Advocated for policy changes to improve child care regulations and funding at local levels.
- Coordinated training programs enhancing staff skills in early childhood education frameworks.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
- Processed payroll for multiple employee groups, ensuring compliance with company policies and regulations.
Childcare Center Director
TLC Adventures in Child Care, Inc.
01.2005 - 01.2013
- Developed and implemented curriculum that fosters child development and learning outcomes.
- Managed daily operations, ensuring compliance with state regulations and licensing requirements.
- Established strong relationships with parents and guardians to promote open communication and involvement.
- Evaluated staff performance regularly, providing constructive feedback to support professional growth.
- Implemented safety protocols, ensuring a secure environment for children and staff at all times.
- Coordinated special events such as holiday celebrations or parent-teacher conferences, fostering community engagement among families in the program.
- Reduced staff turnover rate by cultivating a positive work environment through team-building activities and open communication channels.
- Maintained accurate record-keeping systems to track student progress, attendance, health information, and other pertinent data efficiently.
Education
Bachelor of Science - Business Administration And Management
Rochester Institute of Technology
Rochester, NY05-2007
Associate of Applied Science - Graphic Design
Finger Lakes Community College
Canandaigua, NY05-2004
High School Diploma -
Greece Athena High School
Rochester, NY06-2002
Skills
- Clean driving record
- Safety-focused
- Program management
- Budgeting and financial management
- Staff management
- Relationship building
- Strategic planning
Timeline
Bus Driver
Hilton Central School District
07.2023 - Current
Executive Director
TLC Adventures in Child Care, Inc.
01.2013 - 08.2023
Childcare Center Director
TLC Adventures in Child Care, Inc.
01.2005 - 01.2013
Bachelor of Science - Business Administration And Management
Rochester Institute of Technology
Associate of Applied Science - Graphic Design
Finger Lakes Community College
High School Diploma -
Greece Athena High School
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