Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Smith

Indianapolis,IN

Summary

Dynamic Forklift Operator with extensive experience at Fastenal, recognized for implementing process improvements that reduced material handling time. Proficient in OSHA compliance and inventory control, I excel in optimizing workflows and training staff, ensuring a safe and efficient warehouse environment. Reliable and detail-oriented, I consistently enhance operational productivity.

Experienced with overseeing bar shifts and staff coordination to ensure smooth operations. Utilizes leadership skills to manage and train team members effectively. Knowledge of inventory management and customer service, ensuring high-quality bar experience.

Professional in hospitality management with comprehensive experience in bar operations and team leadership. Known for driving efficiency and maintaining high standards of service. Excel in team collaboration and adapt seamlessly to dynamic environments, with focus on customer satisfaction and operational excellence.

Diligent Desired Position known for effectively managing bar operations and ensuring exceptional customer service. Successfully led shifts, trained staff, and maintained inventory. Demonstrated leadership and problem-solving skills in high-pressure environments.

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.

Overview

24
24
years of professional experience

Work History

Forklift Operator

Fastenal
02.2020 - 07.2025
  • Utilized forklifts to ensure safe material transport within warehouse.
  • Conducted daily safety inspections on equipment to ensure compliance with regulations.
  • Loaded and unloaded shipments accurately, maintaining organization in storage areas.
  • Assisted in inventory management by tracking and recording stock levels effectively.
  • Collaborated with team members to optimize workflow and enhance operational efficiency.
  • Trained new employees on forklift operation and safety standards to promote safe practices.
  • Implemented process improvements that reduced material handling time during peak operations.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.

Lift Operator

Amazon
01.2015 - 11.2019
  • Operated lift equipment to transport materials efficiently within warehouse environment.
  • Conducted routine safety checks on machinery, ensuring compliance with operational standards.
  • Collaborated with team members to optimize loading and unloading processes, enhancing workflow efficiency.
  • Trained new staff on lift operation protocols and safety procedures, fostering a culture of safety awareness.
  • Monitored inventory levels during transportation, reporting discrepancies to management for timely resolution.
  • Implemented best practices for lift operations, reducing downtime and improving overall productivity metrics.
  • Coordinated with logistics teams to ensure timely delivery schedules were met through effective material handling strategies.

Shipping and Receiving Forklift Operator

Kid Glove Enterprises
03.2010 - 10.2014
  • Operated forklifts safely to unload and transport materials efficiently within warehouse.
  • Assessed incoming shipments for accuracy and quality, identifying any potential damage.
  • Organized stock in designated areas, ensuring optimal space utilization and accessibility.

Collaborated with team members to streamline receiving processes and enhance productivity.

Bartender Shift Manager

Si Greenes
04.2001 - 01.2010
  • Supervised and trained team members on cocktail preparation and customer service best practices.
  • Managed inventory levels and ordered supplies to ensure bar operations run efficiently.
  • Implemented new drink menus, enhancing customer experience and driving repeat business.
  • Developed staff schedules to optimize coverage during peak hours and maintain service quality.
  • Enforced health and safety regulations, maintaining compliance in high-volume bar setting.
  • Coordinated special events, increasing community engagement and boosting overall sales performance.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.

Education

High School Diploma - GED

Lockyear College
Indianapolis, IN
08.1989

Skills

  • Forklift operation
  • Forklift operator certification
  • Loading and unloading
  • Shipping and receiving
  • Order picking
  • Punctual and reliable
  • Palletizing
  • Materials handling
  • Problem-solving
  • OSHA compliance
  • Heavy equipment operations
  • Storage and organization
  • Inventory staging
  • Product inspection
  • Workplace cleanliness
  • Dock operations
  • Inventory control
  • Stock rotation

Timeline

Forklift Operator

Fastenal
02.2020 - 07.2025

Lift Operator

Amazon
01.2015 - 11.2019

Shipping and Receiving Forklift Operator

Kid Glove Enterprises
03.2010 - 10.2014

Bartender Shift Manager

Si Greenes
04.2001 - 01.2010

High School Diploma - GED

Lockyear College
Michelle Smith