Michelle Snow
NESHKORO
Summary
Dynamic culinary professional with experience at McDonald's, excelling in customer service and food handling. Proven ability to enhance team collaboration and reduce waste through effective time management and attention to detail. Committed to maintaining health and safety compliance while delivering high-quality meals in fast-paced environments.
Diligent team member with proven track record in high-volume kitchen environments. Demonstrated expertise in preparing diverse culinary dishes and maintaining kitchen efficiency. Displayed proficiency in teamwork and adaptability to changing menus and customer preferences.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Hardworking and enthusiastic team member trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
17
17
years of professional experience
Work History
Cook
Westfield School District
09.2024 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Mother and Homemaker
Snow Family
06.2012 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
Swing Manager
McDonald's
04.2008 - 06.2012
- Monitored employee performance closely, providing constructive feedback for continuous improvement opportunities.
- Improved overall guest experience by working alongside front-of-house staff during peak hours, addressing any issues proactively before they escalated further.
- Managed inventory levels for optimal stock availability, minimizing waste and maximizing profits.
- Oversaw daily cash reconciliation processes, maintaining accurate financial records for the establishment.
- Led employee training sessions for improved performance and adherence to company standards.
- Utilized advanced problem-solving skills in managing unforeseen challenges or emergencies while maintaining composure under pressure.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Resolved customer complaints promptly, fostering loyalty and repeat business through excellent service recovery efforts.
Education
No Degree - General Education Classes
MATC Portage
Portage, WISkills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Multitasking and organization
- Problem-solving
- Time management
- Attention to detail
- Team collaboration
- Health and safety compliance
Timeline
Cook
Westfield School District
09.2024 - Current
Mother and Homemaker
Snow Family
06.2012 - Current
Swing Manager
McDonald's
04.2008 - 06.2012
No Degree - General Education Classes
MATC Portage
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