Michelle Snyder

Real Estate Manager

CBRE

02.2009 - Current

Managed property portfolios to optimize performance and maximize asset value.
Established and maintained relationships with stakeholders, clients, and vendors.
Oversaw financial reporting, budgeting, and expenditure tracking for properties.
Mentored junior staff on best practices in real estate management and operations.
Successfully managed a diverse commercial real estate portfolio consisting of office buildings, retail centers, and industrial facilities.
Analyzed financial performance data of owned properties quarterly enabling informed decisions regarding capital improvements or divestiture opportunities.
Developed and maintained strong relationships with key stakeholders such as investors, contractors, and local authorities.
Compiled maintenance and repair requests for submission to [Type] department and reached out to local contractors for bid proposals.
Collaborated with cross-functional teams on complex transactions involving financing, zoning, permitting, construction management, and asset disposition activities.
Communicated with landlord regarding building and tenant issues.
Promptly responded to tenant complaints and concerns for over [Number] properties.
Mentored junior team members on industry best practices while fostering a supportive learning environment within the workplace.
Organized community events at managed properties to promote goodwill among residents, leading to increased tenant satisfaction rates.
Oversaw renovation projects to enhance property values while adhering to budget constraints and timelines.
Managed tenant relations effectively, ensuring high retention rates and timely rent collections.
Developed annual operating budgets and forecasts
Completed annual rent calculations using housing database software.
Kept properties in compliance with local, state, and federal regulations.
Communicated effectively with owners, residents, and on-site associates.
Responded to Common Area Maintenance (CAM) inquiries.
Delivered emergency 24-hour on-call service for tenants on building issues.
Conducted regular inspections of both interior and exterior of properties for damage.
Implemented and enforced policies and procedures to maintain properties to highest standards.
Monitored and tracked payments and expenses, providing timely and accurate financial reports.