Summary
Inspirational executive assistant with 21 years of experience in customer service, management, and fitness. Driven, resourceful, well-known for being hands-on dynamo with boundless energy to fulfill various tasks. Excellent organizational and time management skills oriented with superb people-skills and public relations experience. Demonstrates consistently positive attitude and relentless commitment to customer satisfaction to produce high-quality work.
Overview
21
21
years of professional experience
1
1
Certificate
Work History
Broker Executive Assistant
The Basel House
07.2018 - 12.2023
- Licensed Real Estate Agent
- Negotiated terms on the contract.
- Arranged for inspections and surveys of sold properties.
- Advised clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction.
- Answered inquiries and provided information to sales representatives, distributed appropriate paperwork, and fulfilled quote requests to deliver excellent customer support.
- Responded via telephone and email to questions regarding licensing, commissions, website logins and website navigation.
- Coordinated tours and showed properties.
CrossFit Gym Owner and Trainer
CrossFit Menawa
01.2013 - 07.2018
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
Front Office Coordinator
Campbell Oral Surgery And Dental Implant Center
04.2007 - 01.2013
- Assured timely verification of insurance benefits prior to patient procedures, transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Created and updated records and files to maintain document compliance.
- Assisted patients with understanding personalized insurance coverage and benefits.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures
- Entered and maintained departmental records in company database. Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Executive Assistant
Patrice Cheurlin
11.2002 - 01.2007
- Organized and coordinated conferences and monthly meetings.
- In charge of organizing and managing his three businesses and personal accounts.
- Maintained payroll information by calculating, collecting, and entering data.
- Signer on his bank accounts, paid and managed all accounts receivable and payable.
- Trained and coached employees on practices, procedures, and performance strategies.
Education
No Degree - Elementary Education
High School Diploma -
05.1998
Skills
- Coordination and Scheduling
- Understanding of Medical Terms
- Customer Relationship Management
- Project Oversight
- Presentation Development
- Customer Service
- Technical Support
- Business Administration
- Fitness Program Development
Accomplishments
Privately-owned boutique real estate brokerage ranked in the Top 5 amongst all brokerages in Florida in per-agent production. Broker and myself together in 2022, 30 Million in Sales, 2021, 29 Million In Sales, 2020, 20 Million in Sales.
Certification
Licensed Real estate agent in Florida.
Timeline
Broker Executive Assistant - The Basel House
07.2018 - 12.2023
CrossFit Gym Owner and Trainer - CrossFit Menawa
01.2013 - 07.2018
Front Office Coordinator - Campbell Oral Surgery And Dental Implant Center
04.2007 - 01.2013
Executive Assistant - Patrice Cheurlin
11.2002 - 01.2007
Western Kentucky University - No Degree, Elementary Education
Henderson County High School - High School Diploma,
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