Michelle Stecko
Ladson,SC
Summary
Adept multitasker able to address a wide variety of patient concerns with courtesy and professionalism.
An administrative professional with more than 8 years of experience in the medical field.
Able to efficiently handle a busy multi physician office schedule.
Detail oriented, experienced medical receptionist intent on providing excellent customer service and organizational skills in a busy medical environment.
Overview
22
22
years of professional experience
Work History
Permanent Substitute Teacher
Dorchester School District 2
09.2018 - Current
- Adapted lesson plans and student activities to meet needs of students with special learning needs.
- Provided instruction for students in core subject areas.
- Frequently requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Attended professional meetings, educational conferences or teacher training workshops to improve professional competence.
Real Estate Agent
Century 21 Properties Plus
12.2016 - 02.2018
- Managed contracts, negotiations, and all aspects of sales to finalize purchases.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Advised clients on market conditions and property value for informed decision-making.
- Presented purchase offers to sellers for consideration.
Medical Front Office Receptionist
St. Anthony's Hospital
02.2007 - 09.2009
- Helped patients complete necessary medical forms and documentation.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Fielded concerns surrounding patients and care, liaising between physician, patient, and insurance company.
Medical Front Office Receptionist
Midwest Center For Dermatology
11.2001 - 02.2007
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Maintained patient databases and updated information in alignment with HIPAA protocols.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Fielded concerns surrounding patients and care, liaising between physician, patient, and insurance company.
Education
Business Administration
Macomb Community College
Clinton Township, MICousino High School
Warren, MI06.1999
Skills
Medical Administration
Medical Billing/Scheduling/Coding (Medical Manager, Office Medicine, etc)
Team Leadership
HIPAA Compliance
Problem Solving
Office Administration
Customer Service
Decision Making
Organizing Office Events
Timeline
Permanent Substitute Teacher
Dorchester School District 2
09.2018 - Current
Real Estate Agent
Century 21 Properties Plus
12.2016 - 02.2018
Medical Front Office Receptionist
St. Anthony's Hospital
02.2007 - 09.2009
Medical Front Office Receptionist
Midwest Center For Dermatology
11.2001 - 02.2007
Business Administration
Macomb Community College
Cousino High School