Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Michelle Steeples

Plainville,IL

Summary

Dynamic sales associate with a proven track record at Sam's Club, excelling in customer service and problem-solving. Enhanced customer satisfaction through effective communication and relationship-building, while efficiently managing cash transactions. Recognized for reducing food waste and improving service flow as a Food Service Supervisor, demonstrating strong teamwork and time management skills.

Overview

39
39
years of professional experience

Work History

Sales Associate

Sams Club
07.2023 - Current
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial aspects
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store .

Food Service Supervisor

Maid Rite
10.2004 - 07.2023
  • Reduced food waste by implementing proper inventory tracking
  • Established and managed team schedules and shift assignments.
  • Ensured compliance with health department regulations, maintaining a consistently clean and safe kitchen environment for staff and customers alike.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.

Unit Supply Specialist (92Y)

US Army and National Guard
04.1986 - 12.1998
  • Prepared comprehensive reports detailing inventory discrepancies or issues identified during routine inspections for submission to upper-level leadership teams.
  • Ensured compliance with military regulations regarding the handling, storage, and disposal of hazardous materials, protecting personnel health and safety.
  • Collaborated with other departments to optimize resource allocation, ensuring all units were adequately supplied for missions and training exercises.
  • Conducted regular audits of supply storage areas, maintaining organization and minimizing loss or damage
  • Demonstrated adaptability by quickly adjusting supply plans in response to changing mission requirements or unforeseen circumstances.
  • Assisted with the transportation and distribution of resources during deployments, guaranteeing that all necessary supplies were readily available upon arrival at new locations.
  • Maintained strict security protocols around sensitive equipment access points, safeguarding against potential theft or misuse by unauthorized individuals.
  • Managed the procurement process to ensure timely acquisition of necessary supplies, supporting mission readiness and operational success.
  • Coordinated logistical support for various military exercises, enabling seamless execution of training scenarios while maintaining accurate inventory levels.

Education

Certificate - Food Service Management

John Wood Community College
Quincy, IL

Certificate - Para Professional

John Wood Community College
Quincy, IL
07.2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Accomplishments

  • Awarded “Employee of the Month” in 2023.
  • Received Volunteer of the Year from 3rd Corps USArmy 1998
  • Received several awards from US Army and National Guard 1986-1998.

Timeline

Sales Associate

Sams Club
07.2023 - Current

Food Service Supervisor

Maid Rite
10.2004 - 07.2023

Unit Supply Specialist (92Y)

US Army and National Guard
04.1986 - 12.1998

Certificate - Food Service Management

John Wood Community College

Certificate - Para Professional

John Wood Community College

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