Michelle Stevens

• Conduct training at hospitals and clinics throughout North America.
• Contribute to the resolution of equipment and applications issues and immediately escalate any customer issues as required.
• Ability to utilize problem-solving, critical thinking and priority-setting skills.
• Accurately complete and distribute all required paperwork and reports associated with training.
• Strong communication, presentation and interpersonal skills to execute training curriculum and professionally deal with a diverse set of problematic circumstances that surround difficult or demanding customer situations in a friendly and constructive manner using adult learning based guidelines.

• Captured and developed images following physicians' orders allowing proper diagnosis and treatment.
• Utilized sterile technique when performing invasive procedures, reducing infection.
• Set up sterile tables and prepared patients using aseptic techniques.
• Instructed and prepared patients to facilitate x-ray or other examinations.

Vital team member assisting the doctors during invasive cardiovascular procedures such as angioplasty, cardiac catheterization, TAVR, Watchman and electrophysiology.

• Maintained a safe environment by adhering to radiation safety protocols and guidelines.
• Reviewed medical histories and prepared patients for exams by positioning them appropriately on the exam table.
• Operated portable x-ray machines in order to capture images of patients at bedside or other locations inside the hospital premises.
• Delivered comprehensive training to students and new technologists on equipment, imaging processing, patient relations and best practices.
• Performed radiographic procedures and related techniques, producing quality images for timely interpretation.