Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Stevenson

Alliance,NE

Summary

Healthcare professional and home companion with strong history of providing support to clients within business environments to deliver comprehensive administrative assistance. Providing knowledge of clerical tasks, project support, scheduling, time management, assignment prioritization and customer service. Quickly resolving issues, handling conflicting priorities, remaining flexible and striving to exceed organizational goals.

Overview

1
1
year of professional experience

Work History

In-Home Caregiver

Self-employed
Alliancce, NE
11.2021 - Current
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided mobility assistance such as walking and regular exercising.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Increased medication and medical terminology knowledge through research and continuing education.
  • Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Completed entries in log books, journals and care plans to accurately document and report patient progress.
  • Administered medications to patients and remained vigilant for negative side effects.
  • Administered prescribed medications under direction of physician.
  • Provided transportation and appointments management.

In-Home Caregiver

Life Span Home Care
Beaumont, Texas
12.2020 - 05.2021
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.

AT&T Customer Care Representative

Sitel
Greeley, CO
05.2001 - 11.2001
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Participated in team-building activities to enhance working relationships.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Carried out day-day-day duties accurately and efficiently.
  • Increased customer satisfaction by resolving [Product or Service] issues.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Served customers and followed outlined steps of service.

Education

CNA - Nursing

Western Nebraska Community College
Scottsbluff, NE
05.2006

Associate of Science - Computer Science/Networking

Parks College
Aurora, CO
06.2001

Skills

  • Bathing Support
  • Time Management
  • Prescribed Exercises
  • Observation Communication
  • Mobility Assistance
  • Verbal and Written Communication
  • Patient Care Recordkeeping
  • Mental Health Support
  • Vitals Monitoring and Documentation
  • Records Management
  • Data Entry
  • Quality Control
  • HIPAA Compliance

Timeline

In-Home Caregiver

Self-employed
11.2021 - Current

In-Home Caregiver

Life Span Home Care
12.2020 - 05.2021

AT&T Customer Care Representative

Sitel
05.2001 - 11.2001

CNA - Nursing

Western Nebraska Community College

Associate of Science - Computer Science/Networking

Parks College

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Michelle Stevenson