Michelle Stewart
CHARLOTTE,NC
Summary
Dedicated hospitality professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
22
22
years of professional experience
Work History
Director, Global Sales
Wyndham Hotels & Resorts
01.2010 - Current
- Manage and develop portfolio of accounts to maximize market share and revenues
- Work with franchise partners to grow their business and drive value level service
- Manage and coordinate monthly, quarterly, and annual sales strategies and actions plans
- Track activities in CRM system
- Work to gain additional solicited hotels for RFP's, complete all RFP's on time
Sales Manager
Embassy Suites, Charlotte NC
09.2006 - 01.2010
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Regional Sales Manager
La Quinta
09.2002 - 02.2006
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
Education
Bachelor of Business Administration - Marketing
Robert Morris University
Coraopolis, PA12.1991
Skills
Extensive Experience Using Salesforce
Good Office Skills
Strong Interpersonal Skills
Effective Communication & Negotiation Skills
Assessing Client Needs
Relationship Building
Effective Written Communication / Presentation Skills
Timeline
Director, Global Sales
Wyndham Hotels & Resorts
01.2010 - Current
Sales Manager
Embassy Suites, Charlotte NC
09.2006 - 01.2010
Regional Sales Manager
La Quinta
09.2002 - 02.2006
Bachelor of Business Administration - Marketing
Robert Morris University
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