Michelle Stone
Beaufort,SC
Summary
To obtain a professional roleofessional and knowledgeable senior receptionist versed in administrative support, customer service and accounting. Offering 20 years of experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills.
Overview
14
14
years of professional experience
Work History
Leasing Agent Assistant
AAA Staffing
01.2024 - 02.2025
- Ensured timely completion of tenant requests and work orders through collaboration with maintenance staff.
- Managed rental payments, maintaining accurate records for financial reporting.
- Cultivated strong tenant relationships through proactive communication and exceptional customer service.
- Prepared lease agreements, verifying accuracy of all documentation prior to tenant signing.
Office Administrator
Southern Carpet Wholesale
04.2021 - 10.2023
- Ordered Flooring for Customers
- Answered Phone
- Took Payments/ Sent invoices
- Received Inventory
- Accounts Receivables
Accounts Payables Specialist
Avoya Travel
01.2014 - 01.2016
- Payroll for Travel Agent Commissions
- Reconcile Vender Accounts
- Handle Charges and Payments for Travel Agents
- Updated Excel Sheets
- Contact Venders for Commission
- Handle 1099/W-9/Direct Deposit forms
- Quick Books for processing check2
Admin/ Customer Service Rep
Truly Nolen Pest Control
01.2011 - 01.2014
- Handled Branch Payroll
- Customer Service Rep and Answered Branch Phone Calls
- Schedule Service Appointments
- Accounts Receivable/ Accounts Payable
- Collection Calls
- Handled all Branch Payments and Deposits
Education
High School Diploma -
Chaparral High School
Temecula, CADental Assistant - Dental
Dental Pros
Temecula, CASkills
- Typing: 40 wpm
- Strong organizational skills
- Excellent interpersonal skills
- Phone manner
- Professional/office etiquette
- All Windows operating systems
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- QuickBooks
- Goal Oriented
- Customer service
- Client relationship building
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Cash register operation
- Order taking
- Written and verbal communication
- Payment processing
- Conflict resolution
- Scheduling appointments
- Document scanning
- Schedule and calendar management
Timeline
Leasing Agent Assistant
AAA Staffing
01.2024 - 02.2025
Office Administrator
Southern Carpet Wholesale
04.2021 - 10.2023
Accounts Payables Specialist
Avoya Travel
01.2014 - 01.2016
Admin/ Customer Service Rep
Truly Nolen Pest Control
01.2011 - 01.2014
High School Diploma -
Chaparral High School
Dental Assistant - Dental
Dental Pros
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