Michelle Strempel
Meridian,United States
Summary
- Provided excellent customer service to a diverse customer base, building a strong rapport with customers
- Skillfully managed inventory and maintained store displays
- Assisted with store opening/closing duties such as restocking merchandise, cleaning and organizing
- Processed payments and returned products
- Developed an indepth knowledge of store products and services
- Trained new associates on customer service, store policies and proper cash handling procedures
Overview
7
7
years of professional experience
Work History
Shift Leader
Idaho Pizza Company
12.2023 - Current
- Enforced company policies and regulations with employees.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Retail Associate
Siemes Schuhcenter
01.2023 - 06.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Greeted customers and helped with product questions, selections, and purchases.
Cashier
Netto Marken-Discount
01.2022 - 06.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Bartender apprentice
Parapluie Amberg
09.2020 - 12.2021
- Assisted Bartender in preparing and serving alcoholic and non-alcoholic drinks based on ingredients provided.
- Restocked and replenished bar inventory and supplies and reported shortages or reordering needs to management.
- Took beverage orders from guests or servers and accepted payment in cash or processed credit card transactions to capture revenue.
- Maintained clean and sanitary bar by washing, wiping and sterilizing counters, sinks, utensils, shelves and storage areas.
- Prepared mixes and garnishes and stocked glassware, condiments, beer and paper products to facilitate efficient operation.
- Helped management plan and serve bar menu exceeding customer expectations.
Bakery Assistant
Stadtbaeckerei Schaller
11.2017 - 08.2020
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Maintained clean, organized kitchen to maximize efficiency and food safety.
Education
High School Diploma -
Mittelschule Schnaittach
Schnaittach, Germany07.2017
Skills
- Critical thinking
- Customer Service
- Interpersonal Communication
- Attention to detail
- Adaptability
- Teamwork
- Organization
- Rules Enforcement
- Cash Handling
- Staff education and training
Languages
German
Native or Bilingual
Timeline
Shift Leader
Idaho Pizza Company
12.2023 - Current
Retail Associate
Siemes Schuhcenter
01.2023 - 06.2023
Cashier
Netto Marken-Discount
01.2022 - 06.2022
Bartender apprentice
Parapluie Amberg
09.2020 - 12.2021
Bakery Assistant
Stadtbaeckerei Schaller
11.2017 - 08.2020
High School Diploma -
Mittelschule Schnaittach