Michelle Sullivan

Assembly and Production Worker. Forklift operator as needed.

• Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
• Maintained strict confidentiality of bank records and client information.
• Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
• Submitted loan applications to underwriter for verification and recommendations.

• Optimized warehouse space utilization by rearranging storage areas based on product turnover rates and seasonal demands.
• Ensured timely delivery of shipments by coordinating with transportation providers and tracking packages throughout transit.
• Managed high volumes of shipments during peak seasons while maintaining accuracy and timeliness in processing orders.
• Maintained a clean and well-organized warehouse environment, contributing to increased productivity levels.
• Improved shipping efficiency by implementing a streamlined material handling process.
• Assisted in annual inventory audits, providing accurate counts and reconciling discrepancies as needed for proper inventory management purposes.
• Minimized product damage during transport by securely packaging items according to best practices in the industry.
• Collaborated with team members to optimize the loading and unloading process for incoming and outgoing shipments.
• Reduced shipment errors by thoroughly inspecting materials before and after packaging.
• Transported inventory items to appropriate locations.
• Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
• Used hand-held scanners and physical logs to accurately track item movements.
• Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
• Performed cycle counts and inventory control to accurately track product levels.
• Attached identifying tags to containers to mark with identifying shipping information.
• Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
• Utilized forklift or pallet truck to load, unload, transport and store goods.