Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Languages
Timeline
Generic

Michelle Suttentapia

Brooklyn,NY

Summary

Detail-oriented professional with excellent communication, interpersonal and creative thinking skills

Overview

8
8
years of professional experience
1
1
Certification

Work History

Behavior Technician

Behavior Technician
05.2024 - Current
  • Implement behavioral plans designed by Board Certified Behavior Analyst (BCBA)
  • Collect data to monitor the progress and effectiveness of the individualized treatment plan and report progress
  • Support BCBA with training families on implementing individualized treatment plans
  • Be responsive to the needs and requests of clients, their families, and supervisors
  • Maintain clear lines of communication with families, supervisors, and other applicable parties
  • Any other tasks outlined by BCBA/LBA

Home Attendant

A&J Staffing Inc
05.2019 - Current
  • Serve my patients with high ethical standards, principles and heart
  • Dedicated to providing quality, compassionate and supportive services in an ethical manner to my patients
  • These services are performed with dignity, respect and is available to individuals of all ages regardless of race, creed, disability or national origin

Substitute Paraprofessional

DOE
10.2021 - 05.2024
  • Assist the teacher with classroom instructional tasks as assigned, including reading and listening to students, and reviewing their work
  • Protect confidentiality of records and information gained as part of exercising professional duties and use discretion in sharing such information within legal confines
  • Perform any duties and responsibilities that are within the scope of employment, as assigned by the teacher or Principal, in accordance with school/state policies and practices

Warehouse Package Handler

FedEx Ground
09.2021 - 10.2021
  • Work with material moving machine operators and material recording workers to handle items and keep a record of items
  • Handle physically demanding movements like pushing, pulling, bending down and lifting of packages
  • Communicate with co-workers and clients to ensure the safe and on-time delivery of goods
  • Responsible for handling packages without dropping or other brisk movements that could damage them

Cleaner

JFK International Airport
08.2021 - 10.2021
  • Clean, stock and supply designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc)
  • Perform and document routine inspection and maintenance activities
  • Carry out heavy cleansing tasks and special projects
  • Notify management of occurring deficiencies or needs for repairs
  • Make adjustments and minor repairs
  • Stock and maintain supply rooms
  • Cooperate with the rest of the staff
  • Follow all health and safety regulations

Cashier / Pharmacy Technician

Pharmacy Technician
08.2021 - 09.2021
  • Enter and process prescription orders in a timely manner
  • Create and update patients health and insurance information
  • Assist the pharmacist with filling and labeling prescriptions
  • Maintain pharmacy inventory
  • Accurately maintaining all documentation
  • Maintain a safe and clean work

Seasonal driver helper

UPS
11.2020 - 01.2021
  • Loading and unloading the truck
  • Helping the UPS driver with the delivery of packages
  • Maintaining an image according to the company's grooming standards
  • Interacting with customers delivering information from the distribution center
  • Additional tasks assigned by the management

Group Leader (Success Coach)

Road to Success
10.2020 - 01.2021
  • Supervised, participated in and administered recreational activities for children
  • Provided a safe and fun environment for participants in the After School program
  • Create and keep records of lessons plans
  • Maintained accurate program documentation such as incident/accidents reports, attendance, and sign in / sign out sheet

Retail Consultant

Sprint (Corporate)
07.2019 - 02.2020
  • Provided solutions-driven expert advice to new and existing customers as a bilingual retail sales representative
  • Constantly pursuing sales growth, maintaining and enforcing company principles regarding merchandising, loss prevention and all operational activities, including fun community events
  • A team player, actively supporting other team members and setting an example of outstanding personal and professional conduct

Retail Consultant

Sprint (Third party; Mobilecity)
01.2019 - 04.2019
  • Provided solutions-driven expert advice to new and existing customers as a bilingual retail sales representative
  • Constantly pursuing sales growth, maintaining and enforcing company principles regarding merchandising, loss prevention and all operational activities, including fun community events
  • A team player, actively supporting other team members and setting an example of outstanding personal and professional conduct

Sales associate

Armani Exchange
11.2018 - 01.2019
  • Selling clothes to maintain a good SPH
  • Greeting customers as they enter the premises
  • Cashier training

Sales Associate

Guess
04.2018 - 11.2018
  • Sold clothing on both floors to maintain an average of 300 and above SPH (sales per hour)
  • Greeted customers as they entered the premises
  • Cashier training

Receptionist

Los Taxes
01.2018 - 04.2018
  • Answered phone calls and greet customers into the office
  • Organize files on the computer and scanned documents
  • Input customer information into the taxes system

Young aid counselor (Elementary & Middle school)

Cypress Hills Community School PS89
06.2016 - 06.2017
  • Supervised, participated in and administered recreational activities for children
  • Provided a safe and fun environment for participants in the After School program
  • Create and keep records of lessons plans
  • Maintained accurate program documentation such as incident/accidents reports, attendance, and sign in / sign out sheet

Education

Diploma -

Brooklyn School For Social Justice (BSSJ)
Brooklyn, NY
01.2018

Skills

  • Communication skills
  • Organization and planning skills
  • Teamwork
  • Initiative
  • Reliability
  • Bilingual Spanish / English
  • Customer Service Orientation
  • Accuracy

Certification

NY State Teacher Certification

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Behavior Technician

Behavior Technician
05.2024 - Current

Substitute Paraprofessional

DOE
10.2021 - 05.2024

Warehouse Package Handler

FedEx Ground
09.2021 - 10.2021

Cleaner

JFK International Airport
08.2021 - 10.2021

Cashier / Pharmacy Technician

Pharmacy Technician
08.2021 - 09.2021

Seasonal driver helper

UPS
11.2020 - 01.2021

Group Leader (Success Coach)

Road to Success
10.2020 - 01.2021

Retail Consultant

Sprint (Corporate)
07.2019 - 02.2020

Home Attendant

A&J Staffing Inc
05.2019 - Current

Retail Consultant

Sprint (Third party; Mobilecity)
01.2019 - 04.2019

Sales associate

Armani Exchange
11.2018 - 01.2019

Sales Associate

Guess
04.2018 - 11.2018

Receptionist

Los Taxes
01.2018 - 04.2018

Young aid counselor (Elementary & Middle school)

Cypress Hills Community School PS89
06.2016 - 06.2017

Diploma -

Brooklyn School For Social Justice (BSSJ)

NY State Teacher Certification

Michelle Suttentapia