Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
Work History
Front Desk Receptionist
Dr. Mark Newey
Clearfield, UT
05.2024 - Current
Greeted customers warmly and made them feel welcome.
Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Assisted with scheduling appointments for clients and visitors.
Maintained an organized reception area and ensured that all guests were attended to promptly.
Managed incoming and outgoing mail, courier services, faxes and other correspondence.
Performed data entry into computer systems to maintain accurate records of customer information.
Provided administrative support such as filing documents, photocopying and scanning materials.
Handled cash transactions accurately, balancing the register at the end of each shift.
Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
Verified identity documents for new customers before opening accounts in accordance with company policies.
Updated customer information in databases regularly to ensure accuracy of records.
Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Protected clients' rights by maintaining confidentiality of personal and financial information.
Front Desk Receptionist
Mountain Springs Dental
Ogden, UT
07.2020 - 10.2023
Greeted customers warmly and made them feel welcome.
Assisted with scheduling appointments for clients and visitors.
Maintained an organized reception area and ensured that all guests were attended to promptly.
Performed data entry into computer systems to maintain accurate records of customer information.
Provided administrative support such as filing documents, photocopying and scanning materials.
Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
Verified identity documents for new customers before opening accounts in accordance with company policies.
Material Management Specialist
McKay-Dee Hospital
Ogden, Utah
12.2011 - 06.2020
Reviewed and updated inventory records in database to ensure accuracy.
Developed and implemented processes for tracking materials, supplies, and equipment.
Monitored inventory levels and initiated orders when necessary.
Performed periodic physical inventories to verify actual stock against computer records.
Managed warehouse operations including receiving, shipping, storage, replenishment, order picking, packaging, labeling.
Supported production teams by providing timely delivery of requested materials.
Participated in continuous improvement initiatives related to material management processes.
Delivered or routed materials to departments using handtruck, conveyor or sorting bins.