Michelle Tanurchis
St. Louis,MO
Summary
Experienced Human Resource Coordinator with over 20 years of experience in interviewing, processing, training, and managing employment documents and records. Extensive knowledge of recruitment process with a proven ability to maximize efficiency and minimize expense. Motivated self-starter, confident in reasoning ability interpersonal skills and confidentiality.
Overview
27
27
years of professional experience
Work History
Human Resources Coordinator
Delmar Gardens South
St. Louis, MO
10.2004 - Current
- Manage all aspects of hiring process. Oversee hiring process including interviewing, evaluating, and hiring of applicants in clinical and all ancillary departments.
- Responsible for recruitment process by utilizing internal and external recruitment career sites, social media, talent pool data bases, and employee referral programs.
- Conducts all required background checks to ensure applicants meet local, state, and federal laws and regulations.
- Oversee and maintain personnel records to ensure compliance of all labor laws, company policies, HIPPA, federal, and state regulations are met.
- Compose schedules for 125 employees and maintain daily staffing ratios for up to 250 residents.
- Responsible for meeting budget goals for clinical staff.
- Prepare detailed report of clinical staff for monthly P&L.
- Oversee worker compensation claims for facility to meet OSHA requirements and all labor laws. Manage workers compensation claims including data for modified work restrictions, benefits, reporting, and communication with insurance company. Maintain, report, and post OSHA log.
- Upholds inclusive working relations with Director of Human Resources, Administrator, and staff emphasizing open dialogue, complete transparency, and professional rapport.
Sales Manager
Nordstrom
St. Louis, MO
06.2004 - 01.2005
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Held weekly meetings with sales associates to identify techniques to overcome sales obstacles.
- Developed and implemented comprehensive salesperson training program.
- Supervised sales team of 10 people, stepping in to support employees and deliver smooth sales processes for clients.
- Organized promotional events and interacted with community to increase sales volume.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
Operations Manager
Gap Inc
St. Louis, MO
05.1995 - 04.2004
- Conducted new hire orientation and was responsible for company onboarding retention and improvement plans to general manager.
- Trained staff on customer service by mentoring, role-playing, utilizing company job aides, and surveys.
- Educated and counseled staff on company policies and procedures.
- Processed weekly payroll by reviewing hourly schedules for overtime and accuracy.
- Composed weekly data reports for inventory and sales.
- Monitored cash handling and deposits.
- Managed 100 team members across all departments, resulting in approximate $500,000 increase in annual revenue
- Studied latest trends to add new merchandise to product lineup, increasing sales revenue by 20%
- Held title of number one in polo shirt sales company wide.
- Developed and implemented master floor plans with new merchandise to optimize sales.
Education
Bachelor of Arts - Fashion Merchandising
Southeast Missouri State University
Cape Girardeau, MO05.1995
Skills
- Industry-Specific HR Regulations
- Employee Relations
- Performance Appraisal
- Affirmative Action Guidelines
- In-Person and Telephone Interviewing
- Employee Orientation
- New Hire Onboarding
- Workers Compensation
- Staff recruiting and retention
- Background Checks
- Microsoft
- Excel
- Outlook
Timeline
Human Resources Coordinator
Delmar Gardens South
10.2004 - Current
Sales Manager
Nordstrom
06.2004 - 01.2005
Operations Manager
Gap Inc
05.1995 - 04.2004
Bachelor of Arts - Fashion Merchandising
Southeast Missouri State University
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