Michelle Tarczynski
Lebanon,MO
Summary
Detail-oriented Certified Nursing Assistant with 3 years of healthcare experience. Personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Self-aware professional qualified to distribute medication and manage administration. Expertise in medication administration, patient condition reporting and ingestion instruction. Highly skilled in taking and recording vital signs. Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant
Mercy Hospital Lebanon
07.2023 - Current
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Completed EKGs and other tests based on patient presentation in office.
- Measured patient pulse oximetry.
Pharmacy Technician
Mercy Hospital Lebanon
09.2021 - 07.2023
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Paraprofessional Educator
Lebanon R-III School District
08.2015 - 09.2021
- Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
- Supported student learning objectives through personalized and small group assistance.
- Monitored student classroom and outdoors activities to promote student safety.
- Provided support during classes, group lessons and classroom activities.
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
Medication Technician
Lebanon North Nursing & Rehab
05.2014 - 08.2015
- Explained treatment procedures, medications and diets to inform patient and patient's family of care and progress.
- Reviewed patient progress to document effects of any prescribed medication.
- Unpacked, sorted, counted and labeled all incoming medications to keep optimum inventory levels.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Interacted with patients and monitored vital signs during time of admission to report details to registered nurse.
- Turned and repositioned patients to prevent bedsores.
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Employed mobility devices to lift patients from chairs to beds, following all safety procedures to avoid injuries.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Participated in fun activities with patients to boost mood, improve overall memory and provide light entertainment.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
CNA
Lebanon North Nursing & Rehab
05.2013 - 05.2014
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Transported patients between rooms and appointments or testing locations.
- Participated in fun activities with patients to boost mood, improve overall memory and provide light entertainment.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep Nurses informed of changes.
- Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Education
Medication Technician
Missouri Health Care Association
Springfield, MO07.2014
CNA Certification
Lebanon Technology And Career Center
Lebanon, MO01.2013
High School Diploma -
Lebanon Senior High School
Lebanon, MO05.2006
Skills
- Activities of Daily Living ADL Support
- Caregiver Relations
- Mobility Assistance
- Electronic Recordkeeping
- Output Monitoring and Reporting
- Feeding Assistance
- Fluid Measurement
- Bedsore Prevention
- Linen Replacements
- Needs Determination
- Nutrition and Diet
- Observation Documentation
- Vital Signs Collection
- Emotional and Social Support
- Multitasking and Prioritization
- HIPAA Compliance
- Meal Preparation
- Verbal and Written Communication
- Heavy Lifting
- Wound Care
- Catheter Care
- Consistent Follow Through
- Room Cleaning and Restocking
- CPR Certification
- Patient Safety Management
- Willingness to Learn
- Medication Administration
- Oral Hygiene
- Biohazard Disposal
- Medical Terminology
- Quality Assurance
- Time Management
- Empathy and Compassionate Care
- Patient Positioning
- First Aid Certification
- Calm Under Stress
- Patient Care Quality
- Care Monitoring
- CNA Certification
- Universal Precautions
- Emotional Intelligence
- Injury Prevention
- Attention to Detail
- Infection Prevention and Control
- Emergency Response
Certification
- Right Response Training - 2015-current
- Certified Nurse Assistant (CNA)
Timeline
Medical Assistant
Mercy Hospital Lebanon
07.2023 - Current
Pharmacy Technician
Mercy Hospital Lebanon
09.2021 - 07.2023
Paraprofessional Educator
Lebanon R-III School District
08.2015 - 09.2021
Medication Technician
Lebanon North Nursing & Rehab
05.2014 - 08.2015
CNA
Lebanon North Nursing & Rehab
05.2013 - 05.2014
Medication Technician
Missouri Health Care Association
CNA Certification
Lebanon Technology And Career Center
High School Diploma -
Lebanon Senior High School
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