Summary
Overview
Work History
Education
Skills
Qualifications Summary
Personal Information
Timeline
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Michelle Taylor

Charlotte,NC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Revenue Cycle Team Lead

Podiatry Practice
03.2019 - Current



  • Fulfill key functions such as tracking account receivables (AR), establishing and executing write-off standard, and carrying out denial management
  • Keenly assess the efficiency of the process while suggesting and executing changes to policies and procedures
  • Hold accountability in hiring, firing, and providing disciplinary actions within the department
  • Carry out the development, implementation, and improvement of policies, processes, and procedures continuously
  • Maintain coordination with physicians and office staff through regular meetings
  • Demonstrate extensive knowledge of all insurance payers, including Blue Cross Blue Shield (BCBS), Managed Care, Commercial, Medicaid, Medicare, and workers compensation
  • Career Highlights: Successfully reduced the billing turnaround rate by 40% through implementation of automation procedure
  • Exemplified expertise in driving improvement in productivity while decreasing backlog by 25% within the first four months.
  • Monitored and guided revenue cycle operations.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.

Practice Supervisor

Atlanta Surgery Center
06.2012 - 05.2019
  • Administered day-to-day functions within the Billing Department, such as medical coding, charge, entry, payment posting and reimbursement management
  • Checked and evaluated patients encounters to confirm diagnose coding as well as reconciled current procedural terminology (CPT) coding in contrast to services rendered
  • Moved the entire patient visit form from the HER system into the accounting software used for claims processing and submission
  • Career Highlight: Played a pivotal role in improving revenue by 35% within the first three months of employment as well as reducing AR from 60 days to 45 days.

Education

Bachelor of Science - Healthcare Administration

University of Illinois
Champaign, IL

Skills

  • Revenue Management
  • Claims Operations
  • Time Management and Prioritization
  • Denial management
  • Denial Resolution
  • Billing cycle expertise
  • Medical Billing

Qualifications Summary

Multifaceted, results-driven, and performance-focused professional, with extensive experience in all facets of healthcare management; complemented with strong background in account receivable, billing, and budgeting operations. Accustomed to consistently achieving company growth and revenue by integration of new healthcare delivery systems; collaboration with personnel; as well as development and implementation of innovative procedures. Armed with excellent communication skills essential in building rapport with various individuals and professionals of all levels.

Personal Information

Title: Revenue Cycle Specialist | Practice Manager

Timeline

Revenue Cycle Team Lead

Podiatry Practice
03.2019 - Current

Practice Supervisor

Atlanta Surgery Center
06.2012 - 05.2019

Bachelor of Science - Healthcare Administration

University of Illinois

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Michelle Taylor