Summary
Overview
Work History
Education
Skills
Social Science Courses and Certifications
Volunteer/Internships
Timeline
Generic

Michelle Taylor

Pikeville,NC

Summary

Dynamic professional with a diverse background, including a pivotal role at USAF, where I honed my problem-solving abilities and teamwork skills. Excelled in creating strategic plans and fostering community partnerships, significantly enhancing program efficiency and client support. Proficient in victim advocacy and quality assurance, demonstrating a keen attention to detail and a commitment to achieving high standards.

Overview

17
17
years of professional experience

Work History

Elementary School Teacher

Wayne Preparatory Academy
2021.11 - 2024.09
  • Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.
  • Evaluated and assessed student progress regularly, providing constructive feedback and adapting teaching methods accordingly.
  • Established open communication and positive relationships with students, parents, peers, and administrative staff.
  • Established a positive classroom environment through effective classroom management strategies, fostering respect and cooperation among students.
  • Communicated effectively with parents and guardians, maintaining open lines of communication regarding student progress and addressing concerns as needed.
  • Utilized data-driven instruction techniques to analyze student performance trends and adjust teaching methods accordingly for optimal results.
  • Contributed to school-wide initiatives aimed at improving overall student achievement, participating in professional development workshops and collaborating with colleagues on best practices.

Program Manager

USAF
2019.06 - 2021.10
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Established strong relationships with key stakeholders, ensuring support for program initiatives.
  • Developed strategic plans, setting clear objectives and achievable milestones for the team.
  • Managed cross-functional teams for successful project completion within deadlines and budgets.
  • Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
  • Managed multiple strategic projects with numerous sub-projects or workstreams.
  • Identified program obstacles and communicated possible impacts to team.
  • Met with project stakeholders on regular basis to assess progress and make adjustments.

Victims Advocate

USAF
2008.01 - 2020.01
  • Accompanied clients to court to clarify processes and procedures.
  • Supported victims, family members and witnesses through law enforcement, healthcare and social services.
  • Developed safety plans to meet victims' assessment of need.
  • Collected statistical data and updated documentation to maintain client records.
  • Attended interagency meetings and networked to create community partnerships.
  • Documented client progress and activities in accordance with agency policies and procedures.
  • Assisted clients in developing and setting realistic goals to promote positive change.
  • Collaborated with other professionals to plan and coordinate care for clients.
  • Participated in professional development and training opportunities to enhance clinical skills.
  • Provided comprehensive assessment, goal setting and service plans.
  • Liaised with members of justice system on behalf of client.
  • Constructed referral list of agencies and community resources for victims' to provide aftercare services.
  • Coordinated individual and group counseling to meet victim service standards.
  • Spearheaded awareness through public speaking to community and business groups.
  • Assisted clients in identifying community resources and connecting with appropriate services.
  • Monitored clients' progress to adjust treatment plans accordingly.
  • Developed and maintained strong relationships with community resources for successful referrals.

Quality Assurance Inspector

USAF
2012.12 - 2014.05
  • Performed visual inspections and non-destructive tests where appropriate.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Communicated with production team members about quality issues.
  • Used calipers and micrometer measuring instruments.

Education

Bachelor of Arts - Health And Human Services

The University of Arizona Global Campus
Chandler
04.2022

Associate of Science - Munitions Systems Technology

Community College of The Air Force
Montgomery, AL
03.2017

Skills

    Victim advocacy

    Victim rights knowledge

    Multicultural Sensitivity

    Self-care strategies

    Client Confidentiality

    Documentation And Reporting

    Referral services

    Teamwork and Collaboration

    Problem-Solving

    Time Management

    Attention to Detail

    Problem-solving abilities

    Multitasking

Social Science Courses and Certifications

-Resilience Trainer Assistant (RTA) Certification - 2018

-D-SAACP Certification in Victim Services

-Fort Bragg Special Victims Summit - 9 Credit Hrs.

-Adult Development and Life Assessment - 3 Credit Hrs.

-Intro to Ethics and Social Responsibility - 3 Credit Hrs.

-Intro to Cultural Anthropology - 3 Credit Hrs.

-Ethics and Moral Reasoning - 3 Credit Hrs.

-Intro to Human Services - 3 Credit Hrs.

-H&/HS Culture: The Helping Relationship - 3 Credit Hrs.

-Communication Skills for H&HS Personnel - 3 Credit Hrs.

-Community and Public Health - 3 Credit Hrs.

-Special Populations - 3 Credit Hrs.

-Contemporary Issues, Trends, Health Law Ethics in H&HS - 3 Credit Hrs.

-Cultural Awareness in the Human Services - 3 Credit Hrs.

-Research Methods in H&HS - 3 Credit Hrs.


Total Credit Hours: 44

Volunteer/Internships

Department of the Air Force - DOD Volunteer Victim Advocate

Seymour Johnson AFB, NC and Osan AB, South Korea

April 2008-October 2020 Approximate Volunteer Hours - 12,096


-Served as volunteer victim advocate for Seymour Johnson AFB, NC, which includes but is not limited to the 4th Fighter Wing, 916 ARW, 911 ARS, and Osan AFB, South Korea, which includes the 51st FW; as well as represented the SAPR program for both military and civilian agencies.

-Operated with a clear and definitive understanding of DOD guidelines, applicable laws, regulations, executive orders, etc., to provide victims with complete explanation of reporting options, confidential disclosures, professional/non -professional services, and support. 

-Provided care and support to sexual assault/sexual harassment victims during the initial response, during emergency medical treatments, advocacy services, and liaison services. 

-Maintained contact with sexual assault/sexual harassment victims throughout case lifecycle to ensure individual received adequate support during medical processes, investigative inquiries, and legal/administrative procedures, as well as established goals toward recovery. 

-Performed duties such as crisis intervention, safety planning, ongoing non-clinical support, referrals to appropriate agencies, and furnishing information of available resources/options as necessary for client to make informed decisions regarding reporting options and care. 

-Conducted assessment of victims to determine required needs, safety, levels of risk; completes necessary forms. 

-Attended Case Management Groups to represent victims, report victims progress and recovery, ensured needs were met without violating victims’ confidentiality or disclosing privileged communications. 

-Worked collaboratively with agencies such as Family Advocacy Program, Victim Counsel, Integrated Prevention and Response Office, Equal Opportunity Program and Medical Squadron. 

-Skilled in executing tact and diplomacy while engaging with internal and external officials in difficult and sensitive circumstances; uses professionalism to establish and maintain effective working relationships with representatives of organizations/agencies to provide quality victim support. 

-Possesses education and experiential knowledge of behavioral/social science and human service principles, concepts, and practices relating to victim advocacy and prevention of and response to sexual assault/sexual harassment.




Timeline

Elementary School Teacher

Wayne Preparatory Academy
2021.11 - 2024.09

Program Manager

USAF
2019.06 - 2021.10

Quality Assurance Inspector

USAF
2012.12 - 2014.05

Victims Advocate

USAF
2008.01 - 2020.01

Bachelor of Arts - Health And Human Services

The University of Arizona Global Campus

Associate of Science - Munitions Systems Technology

Community College of The Air Force
Michelle Taylor