Michelle Taylor
Marysville,USA
Summary
Results-driven manager with 8+ years of progressive HR, AP operations, vendor management, financial compliance, and team leadership experience in a fast-paced environment. Proven track record in leading high-volume invoice processing, streamlining workflows, and enforcing internal controls for accuracy, efficiency, and audit readiness. Successfully spearheaded complex organizational initiatives such as HRIS system transitions and Praesidium Accreditation achievement for abuse prevention. Skilled in training cross-functional staff, managing vendor relationships, process improvement, and aligning financial processes with regulatory policies. Recognized for promoting collaboration, problem-solving, and delivering consistent high-quality service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Business Operations & HR Senior Director
YMCA of the Blue Water Area
12.2023 - Current
- Serve as the sole HR professional for over 200 employees, overseeing full employee lifecycle from recruitment to separation.
- Serve as the primary Business Office liaison for all organizational vendors, resolving billing inquiries, and maintaining positive vendor relationships to ensure accurate and timely payment processing.
- Process biweekly payroll and retirement funding.
- Lead the organization's full-cycle accounts payable operations, including invoice review, approval validation, payment processing.
- Reconcile organizational credit card transactions by reviewing receipts, verifying expense classifications and GL coding, and ensuring policy compliance for accurate expense management.
- Ensure IRS compliance through proper W-9 collection and annual 1099 issuance and reporting.
- Manage escheatment/unclaimed property reporting and worked with state agencies to ensure compliance.
- Manage vendor accounts (including Amazon and SpendBridge account). Compile credit references as needed, and ensure tax-exempt designation.
- Compile and validate expense documentation for grant reporting, aligning expenditures with funder guidelines and maintaining audit-ready records.
- Provide AP, HR, and payroll documentation for annual audits; respond to auditor inquiries to support a smooth and timely review process.
- Oversee accounts receivable, issuing invoices, managing collections, and reconciling payments with program and financial reports.
- Supervise staff in the Business Office, managing training, workflow, and performance to improve operations.
- Led key system transitions, including HRIS migration from ADP to Paylocity and implementation of SpendBridge for purchasing.
- Partner with directors to streamline financial and operational workflows within existing systems, eliminating redundancies and increasing process efficiency across departments.
- Train leadership on organizational policies and procedures, facilitate weekly leadership meetings to address operational challenges, lead cross-functional collaboration, and develop training materials that support implemented solutions.
- Earned Certified Praesidium Guardian designation and independently developed organizational procedures and policies to secure Praesidium Accreditation.
- Foster a productive and supportive work environment while maintaining high levels of internal and external customer service.
Chief Operating Officer
YMCA of the Blue Water Area
12.2021 - 12.2023
- Oversaw organization-wide financial reporting, expense tracking, and AP and billing accountability for multiple locations.
- Oversaw compliance and reporting for grants, ensuring timely submissions, accurate financial tracking, and alignment with grant objectives and allowable use of funds.
- Implemented process controls and billing audits to ensure accuracy, prevent errors, and optimize internal workflows.
- Collaborated with the finance team to monitor expenditures, analyze key performance indicators, and ensure compliance with grant budgets and funding requirements.
- Directed and supported the leadership team to maintain operational efficiency, ensure program quality, and align department goals with strategic objectives.
Business Office & HR Manager
YMCA of the Blue Water Area
02.2017 - 04.2022
- Oversaw daily financial activities, including bank deposits, petty cash reconciliation, and weekly credit card reconciliation.
- Managed full-cycle accounts payable: Vendor setup, invoice processing, unclaimed property reporting, and compliance with organizational and legal requirements.
- Maintained detailed documentation and supported audits with timely and accurate records.
- Administered training for leadership staff on purchase request procedures, AP processes, budget management, and organization policies.
- Issued monthly Statement of Activities and General Ledger reports; supported management in reviewing and realigning expenditures to budget as needed.
- Oversaw end-to-end HR and payroll functions, including recruitment, onboarding, personnel records, certification compliance, benefits administration, workers’ compensation, compliance, unemployment claims, and bi-weekly payroll and retirement processing.
Manager on Duty/Lifeguard Instructor
YMCA of the Blue Water Area
11.2015 - 02.2017
- Led and trained a cross-functional team of 48 staff across five departments, conducting hiring, coaching, scheduling, and performance evaluations.
- Managed day-to-day facility operations and departmental budgets, reviewing and approving expenses to ensure cost-effective, policy-compliant purchasing.
- Delivered Ellis & Associates certification trainings for lifeguards, maintaining compliance with safety standards and operational excellence.
Lifeguard
YMCA of the Blue Water Area
02.2015 - 11.2015
- Monitored pool safety, performed rescues, and upheld YMCA safety protocols.
Education
Bachelor of Business Administration - Minor in Accounting
Walsh College
Troy, MI09.2018
Associate's Degree - Business
St. Clair County Community College
Port Huron, MI05.2016
Skills
- Collaborative leadership
- Policy development
- Decision-making & Problem-solving
- Process improvement
- Project management
- Onboarding and training
- Regulatory compliance
- Account reconciliation
- Internal controls
- Accounts payable expertise
Certification
- Certified Praesidium Guardian & Praesidium Accredited
- Blue Water Child Advocate of the Year (2025 – Recognized for Abuse Prevention Efforts)
- SHRM Member
- YMCA Michigan HR Peer Network Member
- Former Y-USA Fiscal Management Trainer
- Currently pursuing an online Accounts Payable Management Certification
Timeline
Business Operations & HR Senior Director
YMCA of the Blue Water Area
12.2023 - Current
Chief Operating Officer
YMCA of the Blue Water Area
12.2021 - 12.2023
Business Office & HR Manager
YMCA of the Blue Water Area
02.2017 - 04.2022
Manager on Duty/Lifeguard Instructor
YMCA of the Blue Water Area
11.2015 - 02.2017
Lifeguard
YMCA of the Blue Water Area
02.2015 - 11.2015
Associate's Degree - Business
St. Clair County Community College
Bachelor of Business Administration - Minor in Accounting
Walsh College
Similar Profiles
Sarah CarrollSarah Carroll
Daycare Teacher at YMCA of the Blue Water AreaDaycare Teacher at YMCA of the Blue Water Area
Kaylyn WarnerKaylyn Warner
Assistant High School Swim Coach at Port Huron Area School DistrictAssistant High School Swim Coach at Port Huron Area School District
MITCHELL HILLSMITCHELL HILLS
Dispatcher at Blue Water Area TransitDispatcher at Blue Water Area Transit
ELYSSA MILLERELYSSA MILLER
PET/CT Technologist at AkuminPET/CT Technologist at Akumin
Carlos Rivera CamargoCarlos Rivera Camargo
Babysitter at Yulitza RiveraBabysitter at Yulitza Rivera