Dynamic professional with extensive experience at DOW, excelling in emergency services and process optimization. Proven ability in hazardous material management and critical thinking, enhancing safety protocols and team collaboration. Successfully implemented initiatives that improved operational efficiency and reduced downtime, demonstrating a commitment to quality assurance and community service.
Overview
19
19
years of professional experience
1
1
Certification
Work History
ES&S - Fire Department
DOW
02.2024 - Current
Currently hold certifications for private security, EMT-basic, Fire Fighter, HAZMAT, Swift Water Rescue, Confined Space Rescue. Current duties are to service the community at DOW with Emergency Services
Inside / Outside Operator
DOW
06.2019 - 02.2024
Collaborated with engineering teams during equipment installations or modifications, providing valuable input from an operator's perspective.
Optimized production rates through close collaboration with other operators and shift supervisors to adjust processes and equipment settings as needed.
Streamlined workflow processes through effective time management skills prioritizing critical tasks that directly impacted productivity levels.
Promoted a culture of teamwork among colleagues through open communication channels, sharing knowledge, offering assistance when needed, resulting in better overall performance outcomes.
Ensured compliance with environmental regulations by monitoring emission levels and taking necessary steps to minimize pollution.
Maintained a clean and organized work environment, contributing to overall plant safety and reducing the potential for accidents or incidents.
Provided essential support during emergency situations by following established protocols and collaborating closely with fellow operators, ensuring minimal impact on operations.
Participated in continuous improvement initiatives, recommending changes to improve overall plant performance.
Contributed to the development of new SOPs for revised processes or newly installed equipment based on practical experience and best practices.
Enhanced safety measures by participating in safety audits, reporting any identified hazards, and implementing corrective actions.
Facilitated cross-training opportunities within the department to improve operator flexibility, enabling team members to cover multiple roles during periods of high demand or staff shortages.
Supported successful plant startups and shutdowns by following detailed procedures and coordinating with team members effectively.
Enhanced communication between shifts by providing detailed handover notes highlighting any ongoing issues or upcoming tasks requiring attention from the incoming team members.
Assisted in troubleshooting process-related issues for quick resolution, minimizing operational disruptions.
Reduced equipment downtime through conducting regular inspections, identifying potential issues, and scheduling preventive maintenance.
Quickly shut down equipment in emergency situations following protocols.
Monitored compliance with plant procedures, safety, and sanitation protocols as well as government regulation.
Managed and monitored processes and machine systems by observing readings on control boards.
Operated and controlled various instrumentation and equipment.
Dispatch / Truancy Officer
Angleton ISD Police Department
02.2008 - 06.2019
Maintained and reviewed the AISD PD budget.
Provided the Accounting department with accurate and timely recorded time sheets for our part-time workers.
Served as a liaison between schools, parents, and law enforcement agencies to address truancy issues collaboratively.
Participated in multi-disciplinary team meetings to address complex truancy cases requiring collaborative problem-solving and support.
Provided ongoing training for school personnel on best practices related to truancy prevention and intervention.
Conducted thorough investigations of truancy cases, identifying root causes and developing tailored interventions.
Enhanced school climate by fostering positive relationships between students, families, and staff members.
Established open lines of communication between home and school environments to promote parental involvement in addressing attendance issues effectively.
Implemented targeted outreach efforts for disengaged youth, successfully reconnecting them with educational opportunities.
Ensured compliance with state attendance laws by maintaining accurate records and reporting truancy issues in a timely manner.
Counseled students experiencing personal challenges impacting their academic performance and attendance habits.
**Created and implemented an effective Truancy Diversion Program as an alternative to court for the parents and students of the community. The program was later released and utilized by surrounding school districts to increase attendance in their perspective districts.**
Collaborated with community organizations to provide additional support services for at-risk students.
Reduced truancy rates by implementing effective intervention strategies and collaborating with school staff.
Evaluated the effectiveness of current truancy prevention programs, making recommendations for improvements where necessary.
Assessed individual student needs when developing attendance improvement plans, resulting in more successful outcomes.
Supported students'' academic success by addressing barriers to regular school attendance and connecting them with appropriate resources.
Maintained detailed case files on all assigned truant students, ensuring proper documentation of interventions tried and outcomes achieved.
Promoted a culture of regular school attendance through ongoing education and awareness efforts within the school community.
Added, modified and purged file entries.
Made appropriate file information updates and system upgrades.
Established best practices for reconciling account discrepancies, improving overall account accuracy, and reducing outstanding issues.
Ensured compliance with regulatory requirements by conducting regular audits and identifying areas of improvement.
Maintained up-to-date knowledge of accounting regulations, enabling a proactive approach to changes affecting the business's financial operations.
Reduced process inefficiencies by automating key financial tasks, resulting in time savings.
Trained junior team members on technical topics within finance/accounting departments, elevating their skills set over time.
Organized budget documentation and tracked expenses to maintain tight business controls.
Handled day-to-day accounting processes to drive financial accuracy.
Matched purchase orders with invoices and recorded necessary information.
Dispatcher
Angleton Police Department
02.2006 - 02.2008
Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
Monitored Police and Fire radios to provide assistance to responding personnel.
Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
Dispatched and coordinated emergency services teams according to high-priority calls.
Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
Read system maps and caller information, and documented details in system.
Served as an integral member of the emergency communications team, consistently demonstrating professionalism and dedication to public safety.
Managed high-stress situations with composure, providing reassurance to distressed callers while gathering crucial information for first responders.
Enhanced emergency response times by effectively prioritizing incoming calls and dispatching appropriate resources.