Highly motivated Credentialing Specialist. I have a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the company.
Overview
7
7
years of professional experience
Work History
Credentialing Specialist and Billing Manager
Comprehensive Care Services
Plymouth, MI
01.2021 - 01.2024
Developed and implemented billing procedures to ensure accurate data entry and timely payment collection.
Participated in process improvement initiatives to increase efficiency within the department.
Set up and maintained Tebra electronic billing system.
Created and updated financial reports on frequent basis to present information to leadership teams.
Completed enrollments into Medicaid, Medicare and private insurance plans.
Reviewed and processed credentialing applications to ensure accuracy, completeness, and compliance with all accreditation standards.
Scheduled or conducted new employee orientations.
Familiarity with working the entire contracting process from start to finish.
Submitted initial and re-credentialing enrollment applications for Medicaid, Medicare and commercial insurance.
Responsible for the accuracy of supporting documentation for contracts and completing documents accurately.
Enrolled medical providers and groups in both in and out of network commerical insurance plans.
Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
Ensured timely completion of credentialing processes by providing guidance to providers on required documentation.
Selected qualified job applicants or referred to managers to make hiring recommendations.
Maintained informational resources, tracking and documenting requests for updates, certification and credentialing.
Credentialing Specialist and Human Resource Admin
Northwest Monitoring
Gig Harbor, WA
11.2018 - 12.2020
Oversaw the benefits enrollment process by answering questions and assisting employees with details.
Managed payroll for over 33 hourly and salaried employees.
Kept operations in compliance with requirements by applying knowledge of applicable regulations, legal statutes and tax code information.
Calculated overtime, vacation sick hours and other categories of time.
Applied comprehensive understanding of HR principles and employment laws and regulations to provide counseling to and develop policies.
Managed recurring HR processes such as onboarding new staff.
Developed process improvements and streamlined procedures to effectively resolve employee discrepancies.
Created job descriptions to attract targeted talent pool within market wage range.
Discussed medical, dental, short-term and long-term benefit plans with new hires and eligible employees with status changes.
Conducted new hire orientations making new employees feel welcome and ready to succeed.
Set up NPI numbers for providers and facilities and updated current profile information.
Developed reports related to provider demographic information, status changes, verifications completed, as requested by management or external customers.
Completed enrollments into Medicaid, Medicare and private insurance plans.
Reviewed and processed credentialing applications to ensure accuracy, completeness, and compliance with all accreditation standards.
Prepared or maintained employment records using human resources management system software.
Processed re-credentialing applications for existing providers according to contractual requirements.
Provider Service Coordinator
Deer Oaks Mental Health Associates
San Antonio, TX
10.2016 - 08.2018
Answered questions and responded to inquiries to deliver high level of service to mental health providers.
Completed various reports and analyzed each report to decide where improvements could be made.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Sought clarification from physicians for answers to any needed coding interpretations prior to abstracting records.
Reviewed all claims for accurateness and appropriateness.
Verified final claim submissions by comparing account charges with documentation.
Reviewed medical records to meet insurance company requirements.
Maintained accurate and timely charge submissions utilizing electronic charge capture practices, including billing and account receivables (BAR) system and medical billing clearinghouse accounts.
Applied HIPAA Privacy and Security Regulations while handling patient information.
Education
Master of Arts - Developmental Psychology
Liberty University
Lynchburg, VA
06-2016
Bachelor of Arts - Developmental Psychology
University of Washington
Tacoma, WA
06-2004
Skills
Staff Management
Process Improvement
Project Planning
Policy Administration
Research, interpret, and clarify rules, regulations, and policies
Knowledge of CAQH, PECOS and NPPES websites
Able to self-direct and work independently
Exceptional organizational skills
Excellent ability to pay close attention to detail and multi-task
Performance Evaluations
Employee Coaching and Mentoring
MS Office
Provide creative, responsive, high-quality technical advice and consultation