Michelle Tebben Teuschler
Summary
To obtain a position that will utilize my education, experience, and provide a challenging opportunity. To further enrich and augment my previous educational and occupational opportunities.
Experienced with team supervision, conflict resolution, and operational oversight. Utilizes leadership and problem-solving skills to maintain smooth operations. Track record of fostering teamwork and enhancing productivity.
Overview
15
15
years of professional experience
1
1
Certificate
Work History
Shift Manager
Arby's
07.2021 - Current
- I work openings, middle and closing shifts
- Each shift had different responsibilities, the opening shift was to get the store set up which include: opening paperwork, equipment setup and food prep and back line and front line setup for the day, monitoring the cooking of the beef throughout the day
- Manager is responsible for checking truck orders and transfers in and out and recording on the computer
- Keeping up on cleanliness of the store and monitoring labor
- The mid shift was usually in a position but was responsible for taking the deposit to the bank and finalizing the paperwork
- I also helped the other managers with what needed to be caught up on and coached the team
- Closing manager is responsible for closing paperwork and ending labor meeting the daily goal and making sure the crew has done their duties before leaving their shift
- Taking care of the customers throughout the day
- Planning the placement of crew and breaks for the crew, counting money and making sure the deposits were correct
- I was responsible for the crew and managers to watch new training videos and have them test them on videos and certification of position
- I have done truck orders and inventory
Certified Shift Manager
McDonald's
11.2018 - 06.2021
- Greeting customers and making them have a great experience when dining at our location
- Helping the crew move the customers in and out friendly and fast with accurate service
- I try to build the crew up with positive reinforcement and helping crew stock for 24/7 service
- I have been training crew to clean machines such as ice machine, orange juice to name a few
- I have been to Hamburger University in 2019 for Great Leadership in Restaurants
- A shift manager has a lot of different roles to do during a shift, such as looking for problems to solve and if I need to step in to help or train the person the right way or just help them get caught up, watching labor and food waste and always helping the customer
Sales Associate
Folchi's Formalwear
11.2016 - 12.2017
- Greeting customers and I was pleased when helping them pick out clothing for their special occasions
- I always tried to go the extra mile to get specific garments for the hard to fit clients
- Registering the party in the system and measuring and assisting clients with trying on garments, placing orders and finishing the sell
- I also assisted them with their pick and returning of the garments
- I helped in the breakdown of the goods
- I also sold retail suits and tuxedos
- I helped in tagging merchandise and placing special orders
- Checking the wedding party in the computer system to see if there was anyone not fitted and place calls to get them in and placing calls to alterations for pick up
- I helped maintain the cleanliness of the store
- I was a key holder and did all the closing duties, including closing of the register and straightening the store and vacuuming and making sure windows and mirrors were cleaned
Assistant Manager
Chuck E. Cheese
12.2015 - 11.2016
- Managing cast members and taking care of guests, sometimes taking cast positions, overseeing that cast are cleaning as they go
- I am able to do all shifts such as open, mid and closing shifts
- I have the responsibility for the safe and drawers and going to the bank and nightly reports
- I make out shift sheets for what station the cast will be working and break and when they will be Chucky and making sure the cast are getting trained in their area
- I also work on getting fundraising of schools and nonprofit organizations into the store
- As a manager, check in store orders and day dot when received and make sure that all food is kept in with expiration date
- I dealt with customer complaints and did my best to resolve them
- I am responsible for all areas of the store from the kid check, cash, showroom and the game room along with the kitchen
Owner
Hair To There
01.2010 - 01.2016
- Managed daily business of advertising, books, supplies and appointments
- Provided private consultations for brides and members of the bridal party
- Oversee all activities of employees on the wedding day
- Provided all last minute touch ups and inspection of completed work
- Traveling hair profession and make-up artist
- Oversee the website
- Managed the pricing and contracts for all clientele
- Prospected new clients and managed current database
Crew Member
McDonald's
03.2013 - 12.2015
- Taking customers orders, taking money and making change, getting their order making sure bathrooms and lobby are clean and safe for patrons
- Swing Manager in September managing small crew on overnight
- Dealing with customer complaints and resolving them
- Cleaning detailed work on store and machines while servicing Drive-Thru
- Manage breaks for employees, relieving them and taking their position
- Restocking store for next shift
- Counting registers and safe and back up
- Closing computers and registers and reopening systems
- Physical counts and enter them into system
- Receiving deliveries prep charts ran off and posted
Professional Hair Stylist
Beaux Mondes Salon and Spa
06.2012 - 03.2013
- Consultations for hair designs, colors and perms
- Maintain current clientele base
- Prospecting new clients
- Customized facial waxing
- Closing of Salon on evening shifts
- Receiving of supply shipments
- Sales of professional hair styling products and facial products
Independent Professional Hair Contractor
Studio 42
01.2010 - 06.2012
- Consultations for hair designs, colors and perms
- Maintain current clientele base
- Prospecting new clients
- Customized facial waxing
- Closing and opening of Salon
- Receiving of supply shipments
- Sales of professional hair styling products and facial products
Education
Cosmetology -
Moler Pickens Beauty College
01.1986
High School Diploma -
Forest Park High School
Forest Park, Ohio05-1984
Skills
- Strong background in building rapport and generation of referral business
- Accurate, thorough, and detail-oriented: can manage multiple priorities
- Action-oriented in problem solving and at troubleshooting
- Readily assume responsibility, quickly inspire confidence
- A significant contributor to positive customer relations
- Dedicated to quality, service and profitability
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Punctual and reliable
Certification
- Food Safe Certified, 2013 to 2026
- Managing Cosmetologist License, Current
- Instructors Cosmetologist License, In escrow
- Sunglitz, Clairol, Mazzini, Matrix Color Skill and Color Me Perfect Certificates, Current
Timeline
Shift Manager
Arby's
07.2021 - Current
Certified Shift Manager
McDonald's
11.2018 - 06.2021
Sales Associate
Folchi's Formalwear
11.2016 - 12.2017
Assistant Manager
Chuck E. Cheese
12.2015 - 11.2016
Crew Member
McDonald's
03.2013 - 12.2015
Professional Hair Stylist
Beaux Mondes Salon and Spa
06.2012 - 03.2013
Owner
Hair To There
01.2010 - 01.2016
Independent Professional Hair Contractor
Studio 42
01.2010 - 06.2012
Cosmetology -
Moler Pickens Beauty College
High School Diploma -
Forest Park High School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The best way out is always through.
Robert Frost
Field Training Activities
- Bi-Annual National Cosmetology Association trend release, taking and instructing release.
- National Cosmetology Association member 1989 to 2000.
- N.C.A. past president, secretary and treasurer.
- Coordinator of competitions for students.
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