Detail-oriented financial professional with over five years of experience in customer service and compliance. Proven ability to process transactions accurately while maintaining adherence to regulations, contributing to improved client trust and business performance.
Work History
Universal Teller
4 Years 3 Months
BB&T | 05.2015 - 08.2019
Processed customer transactions accurately and efficiently using electronic banking systems.
Assisted customers with account inquiries, enhancing overall client satisfaction and loyalty.
Cross-sold financial products to meet customer needs, contributing to branch revenue growth.
Maintained compliance with banking regulations and internal policies during daily operations.
Zero Hour Teller
1 Year 3 Months
BB&T | 02.2014 - 05.2015
Provided support to banking centers on an on-call basis.
Responsible for accurate and efficient transaction processing, while providing industry leading client service.
Realtor
6 Years 2 Months
Coldwell Banker | 03.2008 - 05.2014
Facilitated property viewings and guided clients through purchasing processes.
Developed marketing strategies to enhance property visibility and attract potential buyers.
Negotiated contracts and terms on behalf of clients, ensuring favorable outcomes.
Conducted market analysis to advise clients on pricing strategies and investment opportunities.
Flight Attendant
8 Years 9 Months
United Airlines | 11.1999 - 08.2008
Delivered exceptional customer service by attending to passenger needs and inquiries throughout flights.
Ensured compliance with safety regulations through thorough pre-flight checks and emergency procedure reviews, as mandated by the Federal Aviation Administration.
Collaborated with crew members to create a cohesive team environment focused on passenger satisfaction.
Maintained in-flight inventory and managed supply levels to enhance operational efficiency during service.