Michelle Thomas
Ridgefield,WA
Summary
Performance-driven Vice President with 20 years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.
Overview
35
35
years of professional experience
Work History
Vice President-Business Execution Manager
Wells Fargo
01.2017 - 04.2024
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Established performance goals for department and outlined processes for achievement.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Ensured compliance with industry regulations, company policies, and safety standards during all phases of execution management.
Vice President-District Manager
Wells Fargo
02.2012 - 01.2017
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Built high-performance teams through effective recruitment practices focused on competency alignment coupled with ongoing performance management processes.
- Championed talent development programs, promoting employee engagement and retention while enhancing overall workforce capabilities.
- Hired and managed twelve managers to drive business growth.
Vice President-Regional Services Manager
Wells Fargo
07.2008 - 02.2012
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Championed talent development programs, promoting employee engagement and retention while enhancing overall workforce capabilities.
- Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
Assistant Vice President-Region Support Consultant
Wells Fargo
06.2005 - 07.2008
- Collaborated closely with executive leadership to align department goals with overall company objectives, resulting in stronger organizational cohesion.
- Implemented data-driven decision-making processes, leading to more informed strategic choices and improved overall performance metrics.
- Oversaw change management initiatives, ensuring smooth transitions during periods of organizational restructuring or process improvements.
- Participated in regular team meetings to discuss ongoing projects, share best practices, and identify areas for potential improvement.
Assistant Vice President-Branch Manager
Wells Fargo
10.2002 - 06.2005
- Cultivated strong partnerships with community organizations, enhancing the bank''s reputation and visibility within the community.
- Fostered a positive work environment, resulting in increased employee engagement and retention rates.
- Coordinated cross-functional efforts between departments, ensuring seamless communication for efficient daily operations.
- Managed risk effectively by ensuring compliance with company policies and industry regulations.
- Enhanced branch performance by implementing strategic initiatives and effective management practices.
- Facilitated regular meetings with team members to review progress, address challenges, and celebrate successes, driving continuous improvement in branch performance.
Various Branch Banking Positions Held
Wells Fargo And First Interstate Bank
08.1989 - 10.2002
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Education
Undergraduate Studies -
Clackamas Community College
Oregon City, OR1983
Skills
- Team Leadership
- Relationship Building
- Decision-Making
- Critical Thinking
- Coaching and Mentoring
- Complex Problem-Solving
- Results-Driven
- Risk Management
- Performance monitoring
Timeline
Vice President-Business Execution Manager
Wells Fargo
01.2017 - 04.2024
Vice President-District Manager
Wells Fargo
02.2012 - 01.2017
Vice President-Regional Services Manager
Wells Fargo
07.2008 - 02.2012
Assistant Vice President-Region Support Consultant
Wells Fargo
06.2005 - 07.2008
Assistant Vice President-Branch Manager
Wells Fargo
10.2002 - 06.2005
Various Branch Banking Positions Held
Wells Fargo And First Interstate Bank
08.1989 - 10.2002
Undergraduate Studies -
Clackamas Community College