Michelle Thomas
Pensacola,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Supervisor, Branch Operations
Navy Federal Credit Union
04.2007 - 01.2017
- Oversaw daily operations of the branch, ensuring smooth workflow and timely completion of tasks.
- Applied problem-solving skills and identified opportunities to cross service products.
- Improved member satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for team members.
Education
High School Diploma -
Castle Park Senior High School
Chula Vista, CA06.2002
Skills
- Goal-Oriented
- Teamwork and Collaboration
- Attention to Detail
- Organizational Skills
- Project Planning
- Team Motivation
Volunteer Experience
- Active volunteer for two years as a lead classroom parent at Creative Learning Academy in Pensacola, FL. Provided consistent support to teachers and staff by assisting with lesson preparation materials and communicated volunteer opportunities and important dates with parents.
- Attended monthly Parent Association meetings and volunteered in school events such as the annual Fall Festival and the school book fair.
- Led and coordinated Creative Learning Academy's Teacher Appreciation Lunch and Breakfast.
- Assisted teachers with in-classroom celebrations by providing exuberant classroom decorating and ensuring engagement with students.
Timeline
Supervisor, Branch Operations
Navy Federal Credit Union
04.2007 - 01.2017
High School Diploma -
Castle Park Senior High School