Michelle Thompson
West Norriton,PA
Summary
Process-oriented leader with extensive experience and demonstrated success in Treasury. Hands-on troubleshooter and problem solver with exceptional track record in process improvement as well as treasury workstation proficiency (Kyriba, Quantum and Trax). Known as a flexible team player, analytical thinker and trusted leadership advisor. Excellent communication skills and strong work ethic. Expertise includes: Project Management | Cash Forecasting | Cash Management Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
19
19
years of professional experience
Work History
Senior Manager, Treasury
AdaptHealth
11.2021 - 09.2024
- Worked alongside Treasurer and Treasury Manager to stand up Treasury department (creation began 6.2021)
- Completed RFP and managed implementation of Treasury Workstation, Kyriba
- Reduced banking partners from 90 to 34 over a three-year period
- Responsible for maintaining SOX control activities
- Managed Treasury integration of 9 acquisitions
- Developed, monitored and analyzed six-month cash liquidity forecast
- Completed weekly, monthly and quarterly cashflow variance reviews
- Reconciled Revenue Cycle Management deposits to Treasury deposits monthly
- Completed current day cash position and reconciled prior day cash daily
- Responsible for ensuring day-to-day Treasury and banking needs for all company entities are met and managed company cash management banking relationships
- Managed the opening and closing of all bank accounts
- Managed signer updates with various banking partners
- Approved Accounts Payable payment runs in Oracle twice a week
- Processed payments to foreign vendors weekly
- Completed weekly intercompany transfers
- Assisted internal customers in resolving problems when needed
- Manages the company’s initiative to migrate to a global banking platform with one provider
- Treasury lead for integration of all newly acquired entities
- Oversaw and directs updates to Company bank signatory, or other bank documentation, as needed and served as primary Company contact for any bank initiated regulatory reviews/needs (KYC, OFAC, etc.)
- Effectively works with and supports internal business partners including Revenue Cycle Management, Accounts Payable, Legal, Tax, Legal teams and IT on projects/other ad hoc requests
- Treasury lead for all internal and external audits/auditor requests
- Responsible for the oversight and review of SOX compliance within the department; ensured proper controls exist over cash receipts, disbursements and general Treasury activities
- Updated controls, policies and narratives as needed
- Strong technical knowledge of bank products and services
Assistant Vice President, North America Treasury Operations
Chubb
01.2016 - 11.2021
- Directed all aspects of daily operations for North America Treasury to maintain an average target balance of $500M
- Forecasted North America cash needs in conjunction with other Global Treasury Regions on a weekly, monthly and quarterly basis
- Lead a team of 9 Treasury professionals, who manage over 500 bank accounts in 15 different currencies and process over 10K payments annually
- Oversaw the daily management of the global notional pool activity
- Maintained a close working relationship with 20 banking partners
- Worked closely with various Claims teams to implement processing of electronic fund transfers from claims systems
- Transitioned 10K manual payments from Treasury to Accounts Payable
- Reduced quarterly intercompany settlement preparation process by 50%
- Integrated all cash management activities into North America from Canadian entities
- Assisted with integration of cash management activities into North America for Chubb acquisition
- Provided ongoing banking structure review to determine if bank accounts can to be repurposed or closed
- Collaborated with VP of Claims to implement funding of Third-Party Administrator bank accounts
- Assisted internal customers in resolving problems when needed
- Managed reporting for monthly interface process
- Identified and implemented process automation opportunities that streamlined daily activities for Cash Management Analysts and Treasury Operations Analysts
- Reviewed daily bank reconciliation explanations and implementation of proposed rules, which eliminated entry of 20K manual entries in Treasury Workstation (Quantum)
- Approved global and domestic electronic disbursement payments, including FX payments
- Worked closely with all team members to provide guidance and expertise
Senior Manager, North America Treasury Operations
Chubb
01.2015 - 12.2016
- Managed team of 9 Treasury professionals charged with ensuring all aspects of daily tasks for North America Treasury were accurately completed on a timely basis
- Performed daily / weekly global liquidity reporting
- Prepared a schedule, advising how over 200 intercompany settlements should be processed on a quarterly basis
Senior Financial Analyst
Chubb
01.2011 - 12.2015
- Performed audits of authorized users on bank platforms managed by Global Treasury
- Directed online bank administration, including acting as Security Administrator on multiple platforms
- Reviewed and negotiated master agreements for 20 banking partners in conjunction with AVP of Treasury Operations and Chubb Legal representative
- Initiated, updated and maintained bank documentation for over 500 bank accounts utilized by organization, to ensure Treasury Operations could complete all cash management activities as needed
- Coordinated daily update of global notional pool activity to be utilized by Treasury Operations for cash forecasting
- Participated in various ad hoc projects related to North America Treasury
Treasury Analyst
Universal Health Services, Inc.
01.2006 - 12.2011
- Ensured all aspects of daily tasks for Treasury were accurately completed on a timely basis
- Prepared daily / monthly treasury journal entries and upload into McKesson G/L System
- Completed current day cash forecasting, reconciled prior day cash, created daily cash report for distribution to senior management
- Performed 9 bank reconciliations
- Facilitated opening and closing of bank accounts for all behavioral health facilities
- Served as back up for Universal Health Income Realty Trust Treasury Analyst on as needed basis
- Assisted facilities with completion of monthly bank reconciliations
- Project leader for implementation of SunGard software upgrade
Education
Masters Business Administration (MBA) -
Eastern University
Radnor, PA01.2012
Bachelor of Arts (BA) - Psychology
Pennsylvania State University
State College, PA01.2001
Skills
- Project Management
- Cash Forecasting
- Cash Management
- Cross-Functional Collaboration
- Operations Management
- Cross-functional Team Coordination
- Troubleshooting and problem resolution
- Data-driven decision-making
- Documentation And Reporting
- Talent Development
- Organizational improvement
- Team Leadership
- Process Improvement
- Problem-Solving
Timeline
Senior Manager, Treasury
AdaptHealth
11.2021 - 09.2024
Assistant Vice President, North America Treasury Operations
Chubb
01.2016 - 11.2021
Senior Manager, North America Treasury Operations
Chubb
01.2015 - 12.2016
Senior Financial Analyst
Chubb
01.2011 - 12.2015
Treasury Analyst
Universal Health Services, Inc.
01.2006 - 12.2011
Masters Business Administration (MBA) -
Eastern University
Bachelor of Arts (BA) - Psychology
Pennsylvania State University
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