Summary
Work History
Education
Skills
Timeline
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Michelle Pack

Loves Park,IL

Summary

Detail-focused professional in recordkeeping and inventory management, known for high productivity and efficient task completion. Possess specialized skills in accurate weighing, precise measuring, and diligent sample checking. Excel in organization, time management, and problem-solving, ensuring seamless workflow and data integrity. Versatile with knowledge from managing accounts payable to coordinating the transport of goods to ensure timely deliveries. Self efficient individual that adapts and exceeds expectations for satisfaction in any given situation.

Work History

Scale House Operator

CIMCO
Loves Park, IL
2023 - 2024
  • Responsible for a portion of company invoicing and billing to ensure accurate and timely processing of Accounts Payable, including research/resolution of vendor account and community issues, new vendor paperwork and check printing.
  • Responsible for all phone related duties, weighing materials on inbound and outbound vehicles, preparing shipping and receiving paperwork.
  • Handled and reconciled cash transactions,.
  • Gathered, sorted, and filed financial records.
  • Generated reports and found discrepancies as well as cost-saving opportunities.
  • Daily data entry tasks, filing, and maintained office organization.
  • Created and posted Bills of Lading and Packing Slips for shipments.
  • Processed and posted weight tickets, receivers, and invoices to ensure they are paid in a timely and accurate manner.
  • Created and updated railcar sheets and notice railcar vendors.
  • Responded to vendor requests for bin swaps and dispatch trucks in a timely manner.

Warranty Administrator

Lou Bachrodt
Cherry Valley, IL
2023 - 2023
  • Processed work orders from dealerships daily.
  • Communicated with the dealer via email and internally.
  • Coded work orders to prepare them for the warranty process.
  • Entry into the manufacturer's database daily.
  • Made any necessary adjustments to ensure the dealer is paid rightfully.
  • Processed claims from the beginning, until it is in a paid and completed status.
  • Monitored warranty costs, identifying areas for cost savings opportunities.
  • Utilized problem solving skills to resolve customer disputes quickly and efficiently.
  • Coordinated with internal departments such as sales, engineering, and finance to ensure accurate handling of all warranty claims.
  • Reviewed and processed warranty claims to ensure accuracy of all information.
  • Resolved discrepancies in warranty coverage for customers.

Scale House Attendant

Plote Construction
West Dundee, IL
2022 - 2023
  • Created material orders for customers and vendors.
  • Weighed trucks entering and exiting the facility to accurately calculate the load carried, ensuring compliance with legal weight limits.
  • Recorded weight data and transaction details in the computer system for billing and tracking purposes.
  • Coordinated with truck drivers to provide instructions on positioning vehicles on the scale for accurate weight measurement.
  • Issued weight tickets to drivers as proof of compliance with weight regulations.
  • Resolved discrepancies or disputes related to weight measurements by reviewing transaction records and conducting re-weighs if necessary.
  • Managed the queue of waiting vehicles to ensure efficient flow of traffic in and out of the scale area.
  • Inspected inbound material to determine they have met CDC requirements.
  • Charged customers for any outbound without an account using Quick Books.
  • Utilize Microsoft Excel to enter in daily sales and inventory of materials
  • Complied with all applicable federal, state, local laws, regulations, policies and procedures while performing duties.
  • Weighed trucks using a digital truck scale and recorded weight information into the computer system.
  • Provided customer service assistance to internal and external customers at the Scale House window.

Cashier

Speedway Gas Station
Belvidere, IL
2019 - 2020
  • Made certain that all operations ran accordingly both inside and outside of the store.
  • Managed cash and credit card transactions.
  • Stocked and managed inventory.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Ensured compliance with all safety regulations within the store environment.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Education

High School Diploma -

North Boone High School
Poplar Grove, IL
05-2007

Skills

  • Customer Service
  • Data Entry
  • Equipment Inspection
  • Vehicle Inspection
  • Microsoft Office
  • Document Management
  • Time Management
  • Regulatory Compliance
  • Money Handling
  • Data Documentation
  • Relationship Building
  • Problem-solving abilities
  • Organizational Skills
  • Records Management
  • Multitasking
  • Excellent Communication
  • Loss Prevention
  • Adaptability and Flexibility
  • Product Inspection
  • Adaptability
  • Written Communication
  • Reliability
  • Team Collaboration

Timeline

Scale House Operator

CIMCO
2023 - 2024

Warranty Administrator

Lou Bachrodt
2023 - 2023

Scale House Attendant

Plote Construction
2022 - 2023

Cashier

Speedway Gas Station
2019 - 2020

High School Diploma -

North Boone High School

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Michelle Pack